Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 411 E First Street in Santa Ana. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.
Numerous reviews highlighted poor customer service, with reports of rude staff, incorrect orders, and unprofessional behavior from management.
Order Accuracy
Many customers experienced issues with missing items or receiving incorrect orders, leading to frustration and dissatisfaction.
Food Quality
While some customers enjoyed the food, others reported inconsistencies in portion sizes and quality, with complaints about food being cold or poorly prepared.
Speed of Service
The speed of service received mixed reviews; some customers praised the quick service, while others noted long wait times and inefficiencies.
JB
Jennifer Bowen
Dec 1, 2025
1.0
This was seriously one of the worst experiences I've ever had at a Taco Bell. I placed a $49 order for a quick late night dinner. In a nutshell this is what happened......
Someone came in and claimed my order as theirs and left with my order. After waiting 35 min I approached the manager and asked if it would me much longer? She looked at me in a daze not understanding what I was asking. Come to find out someone took my meal. I asked for any sort of refund for my time wasted waiting. Maria the manager said sure! And issued a full refund and stated they would reMake my order. Another 25 minutes go by and I go back up to the counter asking if it would be much longer and the girl was puzzled. I explained what had happened and she said you were refunded because you didn't want your meal. That was not true I was refunded because the manager gave some stranger my $49 order after ringing me up and seeing the order was clearly myn. I will never ever go to this location EVER again. Horrible horrible experience. Go next door to McDonalds instead at least they will give you what you order in a timely fashion. I work in customer service and if ever my co workers or I conducted ourselves like Maria and her crew tonight, everyone on shift would get a hefty write up and be put on a probation period for customer service evaluation.
MN
Maria Nunez
Aug 29, 2025
5.0
Nice service 👌 thank you 😊
PP
Payman
Aug 20, 2025
2.0
The tacos we ordered had very little food in them.
Not at all as the pictures advertised. I was told that's the way they are sent form the supplier!!!
The manager gave us complimentary tacos to make up for the lack of food.
What are the drive-through hours at Taco Bell on First Street in Santa Ana?
The drive-through is open from 7:00 AM to 1:00 AM Monday through Thursday and Sunday, and from 7:00 AM to 2:00 AM on Friday and Saturday.
What payment methods does Taco Bell at 411 E First Street accept?
They accept American Express, cash, Discover, MasterCard, and Visa payments.
Does Taco Bell on E First Street offer online ordering and delivery services?
Yes, they provide both delivery and online ordering services through their website and mobile app.
Can I find vegetarian options at the Taco Bell in Santa Ana?
Yes, Taco Bell serves vegetarian dishes, including their specialties and combos.
What are some popular menu items at this Taco Bell location?
Popular items include classic tacos, burritos, Crunchwrap Supreme, Cheesy Gordita Crunch, and selections from the Dollar Cravings menu.
Is there seating available if I want to dine in at Taco Bell on E First Street?
Yes, this location offers seating for dine-in customers and welcomes families and children.
What are the nearby food options around Taco Bell at 411 E First Street?
Nearby food options include La Michoacana Premium (ice cream shop), Loaded Cafe (breakfast and brunch), Little Caesars Pizza, WaBa Grill, and Golden Gate Chinese Fast Food.
Which nearby stores could I visit after grabbing food at Taco Bell on E First Street?
You can visit nearby stores like Marshalls for clothing, Don Roberto Jewelers for jewelry, or Payless ShoeSource for shoes, all located close by.
Are there any services nearby Taco Bell in Santa Ana for wellness and personal care?
Yes, nearby wellness services include Shahin Chiropractic & Wellness Center, Nails Plus nail salon, and Devi's Threading & Beauty spa.
How can I use nearby transportation or local spots to find Taco Bell on E First Street?
While there is not a specific transit station mentioned nearby, the location is centrally situated near various retail and dining spots like Metro by T-Mobile 431 E 1st St, which can help orient visitors to the area.