Taco Bell

4.2
696 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 16252 Harbor Blvd. in Santa Ana. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
16252 Harbor Blvd., Santa Ana, CA
92704, United States

Hours

Reviews

4.2
696 reviews
5 stars
385
4 stars
150
3 stars
92
2 stars
33
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on staff behavior; some praised friendly service while others reported rudeness and unprofessionalism.

Food Quality

Food quality received positive remarks, especially for late-night options, but some customers experienced incorrect orders and cold food.

Cleanliness

Concerns about cleanliness in the dining area were noted, with some customers finding it unkept.

Service Speed

Service speed varied; some customers reported quick service while others experienced long wait times.

Technology Issues

Customers expressed frustration with the kiosk ordering system and mobile order inaccuracies.
  • SO
    Samet Ozdemir
    Nov 16, 2025
    1.0
    The employees were extremely angry. I came to pick up my online order and they said my order wasn't in the system and then they said someone else had taken it. They raised their voice while saying this. It's a disgusting store.
  • 8P
    8-18-88 Lee LooMis RoleModel PowerRanger
    Oct 19, 2025
    5.0
    Great manager He notice I was having issues using the keyiosk with my eBT card
  • VY
    Vicki York
    Oct 9, 2025
    5.0
    Cashier,Evelyn was amazing. She found mevin parking lot & helped/ carried mevinto the store. She was amazing!! She picked me up with a strangers assistance & carried me into store.She is little Im heavy. Took my order and brought it to me
  • RC
    Rohit Canada
    Oct 6, 2025
    1.0
    Very bad service here Employee very rude very bad guy in the night service very rude closing time 1Am but here is nobody 11 pm when i call no answer very bad service here close this tacobell othervise hire new staff
  • ES
    Eduardo I. Sosa
    Sep 28, 2025
    1.0
    I have been visiting this Taco Bell due to its close proximity for about 4 to 6 times. On 9.28.2025 around 3:54PM, the cashier, Dayana/Diana (see image to see this impatient, awkwardly rude person) was uncooperative during a card transaction, and when the same card successfully paid the third time, she does not confirm nor deny the payment. One of her coworkers mentioned to me that she's always has an unprofessional comportment in the worksite. Essentially, I EXPECT this unhappy Dayana/Diana seeks another line of work because I will continue to come to this place out of close proximity. She has created this subvert tension among her other co-employees per the testimony of another employee, who apologized for her un-adult behavior today, saying she has done this several times before. Dayana/Diana typically has that short-sighted demeanor but today went over the line, madly raising her voice "cash" three times, and she needs to be removed from her employment at 16252 Harbor Blvd, Santa Ana, CA 92704.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell in Santa Ana?

The drive-through is open Monday to Thursday and Sunday from 8:00 AM to 1:00 AM, and on Friday and Saturday from 8:00 AM to 2:00 AM.

Where is Taco Bell located in Santa Ana?

It is located at 16252 Harbor Blvd., Santa Ana, CA 92704, USA.