Panera Bread

3.8
706 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCaterer
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Santa Ana is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3941 S Bristol Street, Santa Ana, CA
92704, United States

Hours

Reviews

3.8
706 reviews
5 stars
347
4 stars
146
3 stars
66
2 stars
29
1 star
118

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with staff were mixed, with reports of rude and unprofessional behavior from some employees, particularly managers.

Food Quality

Many customers expressed dissatisfaction with food freshness and quality, citing stale items and poor preparation.

Pricing Concerns

Numerous reviews mentioned that prices were perceived as high relative to the quality and portion sizes of the food.

Cleanliness Issues

Several customers noted that the restaurant was not well-maintained, with dirty tables and unsanitary conditions reported.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, highlighting friendly staff and enjoyable meals.
  • JH
    James Henningsen
    Nov 11, 2025
    1.0
    They don’t care if you’re military or if it’s Veterans Day they don’t support the troops at this location!
  • SK
    Shahin Karimian
    Nov 8, 2025
    1.0
    Ordered online from Panera Bread and never received my delivery. Called the store, and the manager just told me to contact DoorDash even though I ordered via Panera’s website. Then he hung up on me. Really disappointed with the service. I don’t know what’s the manager is from but he was so rude and then I couldn’t understand his language.
  • AD
    Alexandria Dimas
    Nov 6, 2025
    1.0
    To pay $9.49 for a bowl of soup when placing for a to go order and getting it in a kids size cup should be illegal for what you are paying for.
  • 90
    949 0867
    Oct 15, 2025
    1.0
    Man everything is so expensive here. I paid $6 with tax for a chocolate chip cookie that was HARD, like it had been sitting out all day.
  • JW
    Jake Walker
    Oct 2, 2025
    1.0
    This location in particular is the absolute worst, rude staff and terrible food quality. Stale bread with the soup, soup was room temp. Salad had a shard of glass in it. Truly nightmare experience. To top it all off when I tried to show the glass to staff, they told me rudely to leave. Go to any other Panera location, drive the 15 minutes because this one is terrible.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Santa Ana accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for delivery at Panera Bread Santa Ana?

Delivery is available from 6:00 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on weekends.