Panera Bread

3.8
708 reviews
Toasted Italiano & Balsamic Chicken Greens with Grains

About

CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Santa Ana is here with warmth and welcome. Panera Bread. Food as it should be.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Panera Bread
3941 S Bristol Street, Santa Ana, CA
92704, United States

Hours

Reviews

3.8
708 reviews
5 stars
348
4 stars
146
3 stars
66
2 stars
29
1 star
119

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted rude and unprofessional behavior from staff and management, leading to a negative customer experience.

Food Quality

Customers reported inconsistent food quality, with complaints about stale bread, spoiled ingredients, and overpriced items.

Cleanliness

Many reviews mentioned the restaurant's poor cleanliness, including dirty tables and unsanitary conditions.

Pricing Concerns

Several customers expressed dissatisfaction with high prices relative to portion sizes and food quality.

Positive Experiences

Despite the negative feedback, some customers praised the food and service, noting friendly staff and enjoyable meals.
  • AW
    Austin Whitaker
    Dec 6, 2025
    1.0
    The staff messed up my order and were rude to me when I tried to be helpful by bringing up my own dishes. Avoid this location.
  • JH
    James Henningsen
    Nov 11, 2025
    1.0
    They don’t care if you’re military or if it’s Veterans Day they don’t support the troops at this location!
  • SK
    Shahin Karimian
    Nov 8, 2025
    1.0
    Ordered online from Panera Bread and never received my delivery. Called the store, and the manager just told me to contact DoorDash even though I ordered via Panera’s website. Then he hung up on me. Really disappointed with the service. I don’t know what’s the manager is from but he was so rude and then I couldn’t understand his language.
  • AD
    Alexandria Dimas
    Nov 6, 2025
    1.0
    To pay $9.49 for a bowl of soup when placing for a to go order and getting it in a kids size cup should be illegal for what you are paying for.
  • 90
    949 0867
    Oct 15, 2025
    1.0
    Man everything is so expensive here. I paid $6 with tax for a chocolate chip cookie that was HARD, like it had been sitting out all day.

Frequently Asked Questions About Panera Bread

Does Panera Bread in Santa Ana accept reservations?

No, Panera Bread does not accept reservations.

What are the operating hours for delivery at Panera Bread Santa Ana?

Delivery is available from 6:00 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on weekends.