Business Details
About
CafeSalad ShopSandwich RestaurantBreakfast RestaurantSoup RestaurantTake Out RestaurantCoffee ShopBakeryRestaurant Delivery ServiceCatererPanera
From focusing on quality ingredients to serving our food to you in a warm and welcoming environment, Panera Bread is committed to being an ally to our guests. That means crafting a menu of soups, salads and sandwiches that we are proud to feed our families. You don’t have to compromise to eat well. Whether you want to come in and enjoy a coffee and our complimentary Wi-Fi, or order online using Rapid Pick-Up so you can grab something quickly, Panera Bread Santa Ana is here with warmth and welcome. Panera Bread. Food as it should be.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
3.8
715 reviews
5 stars
351
4 stars
147
3 stars
68
2 stars
30
1 star
119
What are people saying?
AI-generated from recent customer reviews
Service Issues
Numerous customers reported rude and unprofessional behavior from staff and management, including aggressive interactions and poor customer service.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about stale bread, cold food, and incorrect orders.
Cleanliness
Several customers noted that the restaurant was dirty and poorly maintained, affecting their overall dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to portion sizes and food quality, feeling that the value did not meet expectations.
Positive Experiences
Despite the negative feedback, some customers praised the food and service, particularly highlighting friendly staff and enjoyable meals.
- MSMark SJan 4, 20263.0If you’re going to require customers to enter a dine-in table number, what’s the purpose if orders are still yelled out across the restaurant? Either use the table number system or don’t—right now it feels inconsistent and unnecessary.
- LALeslie AnnDec 30, 20253.0Online pickup orders are no longer on the shelf for easy pickup. They are now behind the counter. You have to wait for a staff to help you. Even at 6:30am on a weekday, staff aren’t even there to assist. You have to track them down yourself. Also, not sure why my bagels are constantly burnt.
- JTJesse ThomasDec 29, 20254.0Decent food. Good atmosphere
- WNWen NDec 24, 20252.0Food was cold and Henry was having the worst night when asked for an extra bag he says look over there with attitude and when I asked for my receipt he tossed it to me and I asked was that necessary and proceeded to raise his voice when I asked for his name this is not professional to treat guest when purchasing through the self checkout and my order was tossed in my bag.
- RJRichard JDec 22, 20251.0I've been personally harassed here by a racist manager, he was racist and told me to leave because he didn't like the way I acted. I'm A Hispanic gentleman who might've came off as different to him, but apparently he just didn't like the way I was, and he is threatening to have security escort me out for no reason. I have it all on video. It all started off when he started to wipe down my table and try to throw away my drink for no reason. I confronted him regarding it and asked him to please stop Why are you wiping down my table and throwing away my drink. "He told me well what are you doing here? Get something else or get out of here that's what he told me." I told him you have no right to be harassing me like this, It is racist. And he persisted in saying he was going to call security. I told him to go ahead and do so again I have it all on video. when another employee walked up to de-escalate the situation, I started to explain the situation, explaining myself that I have a right to be here and I told him im a paying customer, u have no right to treat me this way, He cut me off and told me to shut up. I have that on video as well. I've never been threated this way before in my life, and I've never been so humiliated before in my life in public all because of a racist Panera bread employee. The manager was named Henry
Frequently Asked Questions About Panera Bread
Does Panera Bread in Santa Ana accept reservations?
No, Panera Bread does not accept reservations.
What are the operating hours for delivery at Panera Bread Santa Ana?
Delivery is available from 6:00 AM to 10:00 PM Monday through Friday, and from 7:00 AM to 10:00 PM on weekends.
What types of meals are served at Panera Bread in Santa Ana?
Panera Bread serves breakfast, lunch, brunch, and dinner.
Can I order Panera Bread's food online for pickup or delivery?
Yes, you can order online for rapid pick-up or delivery via their website or mobile app.
What payment methods are accepted at Panera Bread Santa Ana?
They accept American Express, Cash, Discover, MasterCard, and Visa.
Does Panera Bread Santa Ana have dine-in and takeout services?
Yes, they offer dine-in and takeout services but do not have a drive-thru or curbside pickup.
What kind of food specialties does Panera Bread offer?
They specialize in fresh artisan breads, hand-tossed salads, sandwiches including flatbread, soup in a bread bowl, vegetarian broth bowls, and the You Pick Two power menu.
Are there any nearby restaurants if I want to explore other dining options after visiting Panera Bread?
Yes, nearby options include Dvine Mediterranean Express (Mediterranean cuisine), zpizza (pizza restaurant), Daphne's Greek Cafe (Greek food), and Niko Niko Sushi (Japanese cuisine).
What nearby places can I visit for a coffee or dessert near Panera Bread Santa Ana?
You can visit nearby Yogurt Wave for ice cream or Boba Tea Planets for bubble tea and cafe beverages.
Are there any convenient local services or attractions near Panera Bread Santa Ana?
Yes, nearby services include Jpin Hair Salon and Hair Studio for beauty needs, The Guilds of Segerstrom Center for the Arts for entertainment, and Office Depot for office supplies.