While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Drive to cashier is very rude. She forgotten my credit card. Very bad service will not come back here and the burrito looks horrible and nasty.
LR
Lisa Ramirez
Feb 27, 2026
1.0
I went to the drive-thru on February 26th at 7:30 p.m., the woman who answered said to let her know when I was ready. I told her I was ready and a man answered and said to give them a minute. I think I gave him 5 to 10 minutes because he never came back? I just left and I took my money to Taco Nazo, McFadden very delicious!
RL
Rosa Lopez
Feb 18, 2026
1.0
This pollo loco is the worst. Im putting online orders and they don’t have them ready by the time i schedule my food. They are understaffed, give you attitude and don’t care. The food a lot of the times the chicken is raw. 30 mins in the drive through. Ridiculous!
JC
Jannes Timoteo Escute Castañeda
Jan 6, 2026
5.0
Excelente 👌
JW
Jason White
Dec 30, 2025
1.0
Always closed when I swing by around 9:30ish. Idk if hours are posted wrong for drive thru
What are the opening hours of El Pollo Loco in Santa Ana?
El Pollo Loco is open Monday to Saturday from 9:00 AM to 9:30 PM, and on Sunday from 10:00 AM to 9:30 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco in Santa Ana offers delivery services.
Can I order El Pollo Loco's menu online?
Yes, you can order online at https://order.elpolloloco.com/menu/edinger-s-lyon or via their app named El Pollo Loco.
What types of payment does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa cards.
Is there free Wi-Fi available at El Pollo Loco in Santa Ana?
Yes, free Wi-Fi is available at the restaurant.
What kind of food does El Pollo Loco specialize in?
El Pollo Loco specializes in fresh, authentic Mexican food with fire-grilled chicken entrees and handmade guacamole, salsas, and dressings.
Where is El Pollo Loco located?
El Pollo Loco is located at 1720 E Edinger Ave, Santa Ana, CA 92705, USA.
Are there any nearby hardware or home improvement stores near El Pollo Loco?
Yes, stores like Fastener Express Inc., InVanity, Advanced Builders, and Andre Abajian are nearby and can be convenient for customers interested in home improvement before or after dining.
What nearby recreational or sporting goods stores are available around El Pollo Loco?
Black Surf, a surf shop and clothing store, is close by, offering customers a chance to shop for sporting goods before or after visiting El Pollo Loco.
Are there any nearby professional services or legal assistance offices close to El Pollo Loco?
Yes, nearby professional services include Legal Assistance Services, Paper Birch Collective, B T Income Tax Services, and Affordable Document Preparation, which might be useful for customers in the area.
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