Brand Certified
El Pollo Loco
3.8(818 reviews)
Certified by El Pollo Loco • Mar 15, 2026
Business Details
2501 S Bristol St, Santa Ana, CA
92704, United States
Certified by El Pollo Loco • Mar 15, 2026
(714) 641-3843
Certified by El Pollo Loco • Mar 15, 2026
https://restaurants.elpolloloco.com/ca/santa-ana/2501-s-bristol-st
Certified by El Pollo Loco • Mar 15, 2026
About
Certified by El Pollo Loco • Mar 15, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Mar 15, 2026
Hours
Certified by El Pollo Loco • Mar 15, 2026
Reviews
3.8
818 reviews
5 stars
403
4 stars
144
3 stars
79
2 stars
49
1 star
143
- GGG- GMar 7, 20265.0The food tasted fresh and the are was clean the service was amazing Leslie was the cashier who took my order and because of employees like her with a positive outlook I will be coming back :))
- JMJunior MunozFeb 21, 20261.0Not recommended at all. Kiosk doesn’t work and cashiers didn’t even want to help. Poor service at this location.
- MLMel LaraJan 18, 20264.0Good and tasty chicken. Good customer service. Clean restaurant.
- ASAnita S.Dec 30, 20251.0We as a group (9 people) used to go there because one of the workers was nice to us. Manager Maribel is very rude. One day one of the ladies of my group asked her if she could roll down the curtain, because the reflection of the sun was on our face, she did not wanted, I went to rolled down and as soon as she could went and roiled up. I told her the situation and she told me that one of the rules was to have it up. I asked at other Pollo locations and they told me that she was laying, that she just was being rude. We do not come back to El Pollo Loco Bristol and Central in Santa Ana anymore. We miss our friend there, but manager Maribel is rude. Plus tables were dirty most of the time.
- CDCesar DuranDec 16, 20255.0Love this restaurant, my dad comes here frequently they know who he is and they get his order prepared immediately and just how he likes it’s it. They treat him with great respect, he’s 97, Can’t say enough about this locale but I give it two thumbs up
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Santa Ana, CA?
El Pollo Loco in Santa Ana is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sundays from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I order food online from El Pollo Loco?
Yes, you can place orders online through their menu link at https://order.elpolloloco.com/menu/bristol-warner or via the El Pollo Loco app.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment.
What kind of cuisine and food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken marinated with a special recipe of herbs, spices, and fruit juices.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What other fast food options are near El Pollo Loco?
Nearby fast food options include Carl's Jr. and La Carreta, both offering different menu choices if you want to explore more dining options in the area.
What health and medical services can I find near El Pollo Loco?
Near El Pollo Loco, you can visit Bristol Central Dental Care, Farmacia Bristol, Altamed Health Services, and other dental and medical providers for your health care needs.
Are there any beauty or spa salons near El Pollo Loco?
Yes, there are several beauty and spa services nearby including Vanguardia Salon, Threading Place, Zoetry Nails and Spa, and Professional Nails and Spa.
Brand Certified Facts from El Pollo Loco
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