Dunkin'

3.9
927 reviews
Decked Out Lattes

About

Coffee ShopDonut ShopBreakfast RestaurantBakeryBagel ShopFast Food RestaurantTake Out Restaurant
Dunkin’ is America’s favorite all-day, everyday stop for coffee, espresso, breakfast sandwiches and donuts. The world’s leading baked goods and coffee chain, Dunkin’ serves more than 3 million customers each day. With 50+ varieties of donuts and dozens of premium beverages, there is always something to satisfy your craving. Dunkin’ is proud to serve Santa Ana, CA for all breakfast and snacking needs. Stop by today to try a classic favorite or a new featured product!

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Credit cardAvailable

Location

Dunkin'
100 S Harbor Blvd, Santa Ana, CA
92704, United States

Hours

Reviews

3.9
927 reviews
5 stars
473
4 stars
166
3 stars
100
2 stars
54
1 star
134

What are people saying?

AI-generated from recent customer reviews

Service Speed

Many customers reported long wait times, particularly in the drive-thru, with some waiting over 20 minutes for their orders.

Customer Service

Feedback indicates a mix of experiences, with some praising friendly staff while others reported rude and unprofessional behavior from employees.

Product Quality

While many customers enjoyed the coffee and donuts, there were complaints about incorrect orders, food quality, and items being unavailable.

Cleanliness

Several reviews highlighted cleanliness issues, including dirty facilities and unsanitary conditions.

Operational Issues

Customers frequently noted problems with the store's hours, including being closed during posted hours and running out of popular menu items.
  • HM
    Holga Martinez
    Nov 3, 2025
    5.0
    Coffe and egg bagel.
  • MR
    Mia Ramirez
    Oct 8, 2025
    2.0
    I come here once in a while and every time i come the long john keeps getting smaller. Today i went and this is how my donut looked, why is it so skinny? 😵‍💫
  • KG
    kosta g
    Sep 16, 2025
    3.0
    I waited years to have Dunkin as a Canadian..was very disappointed in the coffee. The donuts were good
  • CP
    Cici Phatz
    Sep 5, 2025
    5.0
    Delicious
  • TA
    TAIF ALBAGHDADI
    Aug 23, 2025
    1.0
    So I went to Dunkin’ craving a nice large chai latte. What I actually got was… a large cup of ice with a splash of chai hiding somewhere at the bottom. Basically, I paid for a polar expedition. If I wanted to chew on frozen water, I could’ve just opened my freezer and saved $6. It’s almost impressive—the barista really said, “You wanted a drink? Nah, you get hydration in cube form.” I swear if I tipped the cup upside down, an igloo would’ve fallen out. So yeah… shoutout to Dunkin’ for inventing the Arctic Latte. Next time I’ll just order a medium, maybe then I’ll get an actual sip of chai instead of a lifetime supply of ice.

Frequently Asked Questions About Dunkin'

What are the operating hours of Dunkin' in Santa Ana, CA?

Dunkin' at 100 S Harbor Blvd in Santa Ana is open daily from 5:00 AM to 9:00 PM.

Does Dunkin' in Santa Ana offer delivery and pickup services?

Yes, Dunkin' in Santa Ana offers both delivery and curbside pickup services.