Chipotle Mexican Grill

4.0
630 reviews
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About

Fast Food RestaurantMexican Restaurant
Chipotle Bristol Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3705 S Bristol St, Santa Ana, CA
92704, United States

Hours

Reviews

4.0
630 reviews
5 stars
324
4 stars
153
3 stars
57
2 stars
26
1 star
70

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service, with some experiencing rude staff and long wait times, while others praised friendly and helpful employees.

Portion Sizes

Many reviews highlighted issues with skimpy portion sizes, with several customers feeling they did not receive adequate food for their money.

Food Quality

Feedback on food quality was mixed; while some enjoyed fresh and flavorful meals, others noted a decline in taste and freshness, with complaints about cold food and bland flavors.

Cleanliness

Several customers mentioned cleanliness issues, including dirty dining areas and full trash bins, impacting their overall experience.

Consistency

There were varying experiences regarding consistency in food preparation and service, with some customers noting that this location was better than others, while others felt it had declined.
  • AU
    A Google User
    Dec 18, 2025
    1.0
    employees are the most distracted I've maybe ever seen in my life. Ordered tacos, it's not busy, there's no less than eight employees behind the counter and I asked for lettuce three times and never got it. unbelievable mental awareness.
  • LN
    Lia Nattes
    Dec 9, 2025
    5.0
    This location is pretty good, they don't skimp on meats or sides.
  • JH
    Jesus Higuera
    Dec 1, 2025
    1.0
    As of late they have been very skimpy with the portion sizes. I ordered 3 bowls and I hardly got any protein, rice, or beans. Look to a different location if you want to get what you actually paid for
  • MG
    Moriah Gaines
    Nov 21, 2025
    1.0
    I would pick any other location, every time I’ve gone here they are so skimpy with portions and I’m not being dramatic. I had to ask for more food multiple times because the serving size they gave was for a child.
  • SS
    Samet
    Nov 19, 2025
    1.0
    They work slowly, they usually prepare my order late, I don't want a faster delivery, you just have to deliver on time, thanks

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Bristol Center offer?

Chipotle Bristol Center offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Santa Ana?

The restaurant is open daily from 10:30 AM to 11:00 PM.