Chipotle Mexican Grill

4.0
624 reviews
Order tacos, burritos, salads, bowls and more at Chipotle Mexican Grill. Order online for pick up or delivery and join our rewards program today.

About

Fast Food RestaurantMexican Restaurant
Chipotle Bristol Center is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
3705 S Bristol St, Santa Ana, CA
92704, United States

Hours

Reviews

4.0
624 reviews
5 stars
320
4 stars
153
3 stars
57
2 stars
26
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer service experiences vary widely, with many reports of rude or unhelpful staff, while some employees received praise for their friendliness.

Food Quality

Food quality is inconsistent, with some customers enjoying fresh and flavorful meals, while others reported bland or cold food.

Portion Sizes

Portion sizes are often criticized, with some customers feeling shortchanged on ingredients, while others noted generous servings.

Cleanliness

The cleanliness of the dining area is a concern, with multiple reviews mentioning dirty tables and trash bins.

Order Accuracy

There are frequent complaints about incorrect orders and issues with online ordering, leading to customer frustration.
  • MG
    Moriah Gaines
    3 days ago
    1.0
    I would pick any other location, every time I’ve gone here they are so skimpy with portions and I’m not being dramatic. I had to ask for more food multiple times because the serving size they gave was for a child.
  • SS
    Samet
    5 days ago
    1.0
    They work slowly, they usually prepare my order late, I don't want a faster delivery, you just have to deliver on time, thanks
  • JT
    Jesse Thomas
    Nov 16, 2025
    4.0
    Good food and friendly staff
  • CD
    Cuong Lam I Photographer I House Designer
    Nov 6, 2025
    5.0
    I love their burrito 🌯. I had the standard burrito with extra chilli 🌶. I added extra Tobasco sauce on top, oh yeah, if it's not spicy, it's not food is what i say. 😋. Huge serving, i struggled to finish it.
  • KJ
    kiara jordann
    Nov 1, 2025
    1.0
    it was halloween and i got this burrito bowl. i also had free queso which i asked at the beginning of the line if i could redeem that aswell. the girl at the front was very very rude and told me i couldn’t redeem it and said its bc of the special. i would’ve not gotten the queso if i knew that lol. she was so rude about it tho and i would never return to this location again.

Frequently Asked Questions About Chipotle Mexican Grill

What type of cuisine does Chipotle Mexican Grill at Bristol Center offer?

Chipotle Bristol Center offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill in Santa Ana?

The restaurant is open daily from 10:30 AM to 11:00 PM.