Miguel was super nice and friendly, I was having issues with my coupon on the app and he made it easier and was very helpful!
CN
CORO NACIMIENTO
Oct 9, 2025
4.0
food is great, service maybe a little welcoming or smile from the cashier she looks mad every time someone goes to the counter.
AM
Ashley Martinez
Sep 29, 2025
1.0
I just ordered at around 5:30pm, it was just me, they were not busy at all. I ordered a small Phillycheese steak no onions no green peppers.
Why did I receive a sandwich with everything in it?? Why do the employees just ignore your request? This is my first time eating here and it has left a sour taste in my mouth at the sheer lack of attention. I ordered ONE ITEM and I was the only customer. Very simple and hard to mess up, I can't imagine what its like during a rush. Avoid. Or train your employees again.
JA
J A
Aug 21, 2025
2.0
The meat on my sandwich was very chewy and not good the lettuce was old and you can see through it not good it made my stomach hurt..I love eating at Charleys but this location wasn't for us .. I was there yesterday...
MB
Maya Buttrecks
Jan 15, 2023
2.0
I love their Cheesesteaks but I hate being cheated!
I order a cheesesteak sub and decided to make it a combo by adding fries and a drink.
The person taking my order grabbed a cup and asked me “ is this ok” I replied and said “that’s fine”. He rung up my order and I noticed the total seemed higher then it should be. After looking at the credit card machine I noticed notice I was charged higher for making my meal a combo.
I asked him why my combo add on is more then on the menu. Miguel said that it was because “ you requested an upsize”. I did not request anything, he never told me the cup he showed didn’t come with my meal or that it cost more. He seemed annoyed that he had to dump out the drink in a smaller cup and charge me the right amount.
I hate these deceitful practices, how many people don’t notice they are being up sold? How many people notice but are uncomfortable with speaking up? This practice is not ok and should be stopped.
On a side note, the two ladies that made my order were working hard and quickly. I got my order in no time and the sub tasted great.
Frequently Asked Questions About Charleys Cheesesteaks
What are the regular operating hours for Charleys Cheesesteaks?
Charleys Cheesesteaks is open Monday through Thursday from 11:00 AM to 7:00 PM, Friday and Saturday from 11:00 AM to 8:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Is Charleys Cheesesteaks open for delivery or takeout?
Charleys Cheesesteaks is currently closed for delivery, takeout, pickup, and drive-through services.
Where is Charleys Cheesesteaks located?
Charleys Cheesesteaks is located at 2800 N. Main St., Sp. #908, Santa Ana, CA 92705, USA, inside MainPlace Mall.
What payment options does Charleys Cheesesteaks accept?
They accept American Express, Discover, MasterCard, and Visa credit cards.
Does Charleys Cheesesteaks have an online menu or ordering option?
Yes, you can view their menu and order online at https://order.charleys.com/menu/mainplace-mall/.
How can I contact Charleys Cheesesteaks?
You can reach them by phone at +1 714-415-2260 or visit their Facebook page at https://www.facebook.com/1778605679098364.
What nearby shopping options are available around Charleys Cheesesteaks?
Charleys Cheesesteaks is located in MainPlace Mall, which includes shopping options like La Quinceanera boutique, The Children’s Place clothing store, and Finish Line shoe store.
Are there any entertainment venues near Charleys Cheesesteaks?
Yes, nearby entertainment includes Round 1 Bowling & Amusement and its arcade, perfect for enjoying games before or after your meal.
What dessert options are available near Charleys Cheesesteaks?
You can visit nearby ice cream shops like Sky Roll Ice Cream, La Michoacana Pink, or Tutti Frutti Frozen Yogurt to enjoy a sweet treat after dining.
Can I combine a visit to Charleys Cheesesteaks with other activities in the area?
Yes, you can pair your meal with activities like shopping at MainPlace Mall, playing at Candeeland playground or gym, or visiting 24 Hour Fitness nearby for a workout.