Buffalo Wild Wings

3.6
1764 reviews
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Business Details

3811 South Bristol Street, Santa Ana, CA
92704, United States
(714) 540-1737
https://www.buffalowildwings.com/locations/us/ca/santa-ana/3811-south-bristol-avenue/sports-bar-1176
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About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
3811 South Bristol Street, Santa Ana, CA
92704, United States

Hours

Reviews

3.6
1,764 reviews
5 stars
762
4 stars
342
3 stars
196
2 stars
121
1 star
343

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported extremely slow service, long wait times for food, and lack of attention from staff.

Food Quality

Many reviews mentioned poor food quality, including cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions, including dirty restrooms and unpleasant odors in the restaurant.

Staff Attitude

Feedback indicated that some staff members displayed unprofessional behavior, including indifference and lack of hospitality.

Positive Experiences

A few customers praised specific staff members for their excellent service and highlighted enjoyable food experiences.
  • LK
    Loren Kinney
    Nov 4, 2025
    5.0
    I love bww the wings are crispy and delicious
  • AN
    Ava Marie Noelle
    Oct 28, 2025
    2.0
    Food was good, service lacked SEVERELY.
  • JL
    jay lorenzo
    Oct 23, 2025
    1.0
    Walked in for a takeout order and the service was terrible. As soon as I walked in, one of the employees saw me and immediately walked away. After that, several staff members looked my way but never greeted me or asked if I needed help. Another customer came in after me and still nothing. It got to the point where I was about to call the restaurant from inside just to ask for my food. Eventually, the bartender finally noticed us — only because another customer waved her down — and when we finally got our order, it was cold. Really disappointing experience.
  • EN
    Evett Nunez
    Oct 15, 2025
    5.0
    Kyntrell Mr Rollin was the best bartender ever!! After a hard day and week he made us laugh so much we forgot about our problems. We're definitely coming back.
  • JM
    Jenna Mortensen
    Oct 5, 2025
    1.0
    My recent experience at Buffalo Wild Wings was incredibly disappointing, primarily due to the abysmal service we received. From the moment we walked in, it was clear that hospitality was not a priority for the staff. Our waitress seemed overwhelmed and disorganized, which resulted in long wait times for our orders and a lack of attention to our needs. It felt as though she was unprepared for the shift, leading to a chaotic dining experience that left us feeling neglected and frustrated. To make matters worse, the food itself was far from satisfactory. Not only did it lack flavor, but it also left me feeling unwell after the meal. It’s disheartening to see a place with such potential fall short in both service and quality. I strongly believe that Buffalo Wild Wings needs to reevaluate their hiring practices and ensure that their staff is adequately trained to provide a better dining experience. Without significant improvements, I fear that many customers will continue to leave disappointed.
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Frequently Asked Questions About Buffalo Wild Wings

What type of food does Buffalo Wild Wings in Santa Ana specialize in?

Buffalo Wild Wings specializes in award-winning Buffalo, New York-style wings with 26 sauces and seasonings options.

Where is Buffalo Wild Wings located in Santa Ana?

It is located at 3811 South Bristol Street, Santa Ana, CA 92704, United States.