Bruegger’s bakes up authentic New York style bagels every morning, ready to be topped with our signature made-in-Vermont cream cheese or perfect for a variety of breakfast and deli sandwiches alongside tasty sides of hashbrowns, muffins, sweets, and custom blends of hot and iced coffee. Breakfast & lunch catering is available by ordering online. In a hurry? Order Ahead using the Bruegger’s mobile app.
Customers have reported inconsistent food quality, with some bagels being burnt or not prepared as ordered.
Customer Service
Mixed reviews on customer service; while some staff are praised for friendliness, others have been described as rude or inattentive.
Pricing
Many customers feel the prices are high for the quality and portion sizes, with some expressing dissatisfaction over extra charges.
Cleanliness
The restaurant is generally noted for being clean, although there are isolated complaints regarding unsanitary practices.
Atmosphere
The atmosphere is described as welcoming, but some customers found the noise level and service speed to be issues during busy times.
MH
Marie Hussey-Kilby
Nov 3, 2025
3.0
Bruegger’s Bagels has always been one of my favorite places for a good bagel, and I’ve enjoyed many great visits in the past. Unfortunately, my last experience was disappointing. I ordered a toasted bagel with cream cheese, avocado, and lemon pepper to go, but when I opened it later, there were just two large, cold clumps of cream cheese on each side—not spread at all. The avocado was spread a little bit better. Since I was driving, I couldn’t fix it myself and ended up not being able to eat it.
I’m sharing this in hopes it helps improve consistency, because Bruegger’s usually delivers excellent quality. On a positive note, the staff member was very kind, and the restaurant was clean and welcoming. I’ll definitely give them another try and hope for a better experience next time.
BM
B Mellow
Oct 31, 2025
4.0
This is the place for REAL bagels. Made the correct way and you can see through the glass as they are being made.
Remember to chime in and say:
"Thank you, baker!"
If you like bacon, the pepper bacon is the way to go.
Enjoy!
CS
Carter Smith
Sep 23, 2025
2.0
I used to love this bagel place. Over the years their quality has gone way down, to the point they either burn the bagel or don’t toast it at all. Not to mention every time I visit the people who work there are pretty rude.
KZ
Kodi Zavala
Sep 15, 2025
2.0
I went to grab some bagels on 09/12. I was super craving a great bagel, and this didn’t hit the spot, unfortunately. Perhaps if my order had been what I actually asked for, I might have had a better experience. What I ordered vs what I got:
Everything bagel with jalapeño cream cheese. Got a sesame bagel with jalapeño cream cheese.
Sausage breakfast sandwich on a jalapeño cheddar bagel (extra charge) with extra cheese (extra charge). I got some sort of wheat bagel and no extra cheese.
Hashbrown. I didn’t receive this and had to go back to store to request.
This was all after trying to convince the person helping me that I DID have an online order. She kept saying I didn’t, and I had to break out my screenshot (I always screenshot food orders).
DM
Deann Marshall
Aug 27, 2025
5.0
Grabbed a coffee and bagel from Bruegger's Bagels, and wow, it hit the spot! The staff was super friendly, and they nailed my order even during the morning rush.
Frequently Asked Questions About Bruegger's Bagels
What are the operating hours for Bruegger's Bagels in Santa Ana?
Bruegger's Bagels is open Monday through Friday from 6:00 AM to 2:00 PM, and on Saturdays and Sundays from 7:00 AM to 2:30 PM. On holidays like December 25, it is open from 7:00 AM to 12:00 PM.
Does Bruegger's Bagels offer delivery services?
Yes, Bruegger's Bagels in Santa Ana offers multiple delivery options including standard delivery, same-day delivery, and no-contact delivery.
Can I order food ahead of time at Bruegger's Bagels?
Yes, you can order ahead using the Bruegger's mobile app or online for in-store pickup or delivery.
What types of food and drinks does Bruegger's Bagels serve?
They serve New York style bagels with signature made-in-Vermont cream cheese, breakfast and lunch sandwiches, sides like hashbrowns and muffins, and custom blends of hot and iced coffee.
Is catering available at Bruegger's Bagels?
Yes, Bruegger's Bagels offers breakfast and lunch catering which can be ordered online.
What payment options are accepted at Bruegger's Bagels?
Bruegger's Bagels accepts various payment methods including American Express, Discover, Mastercard, Visa, Apple Pay, Android Pay, Samsung Pay, cash, and contactless payments.
Is parking available at Bruegger's Bagels?
Yes, free parking is available both on the street and in a lot near Bruegger's Bagels.
What nearby coffee shops can I visit along with Bruegger's Bagels?
Nearby coffee shops include The Well OC and The Coffee Bean & Tea Leaf, great options if you're exploring other local cafes around Bruegger's Bagels.
Are there other sandwich shops near Bruegger's Bagels?
Yes, Quiznos and Firehouse Subs are nearby sandwich shops where you can enjoy different types of sandwiches after visiting Bruegger's Bagels.
What fitness centers are close to Bruegger's Bagels?
EōS Fitness and LA Fitness are nearby gyms where you can work out before or after enjoying a meal at Bruegger's Bagels.