Brand Certified
El Pollo Loco
3.8(823 reviews)
Certified by El Pollo Loco • Apr 05, 2026
Business Details
2501 S Bristol St, Santa Ana, CA
92704, United States
Certified by El Pollo Loco • Apr 05, 2026
(714) 641-3843
Certified by El Pollo Loco • Apr 05, 2026
https://restaurants.elpolloloco.com/ca/santa-ana/2501-s-bristol-st
Certified by El Pollo Loco • Apr 05, 2026
About
Certified by El Pollo Loco • Apr 05, 2026
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in Santa Ana,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Certified by El Pollo Loco • Apr 05, 2026
Hours
Certified by El Pollo Loco • Apr 05, 2026
Monday9:30 AM - 11:00 PM
Tuesday9:30 AM - 11:00 PM
Wednesday9:30 AM - 11:00 PM
Thursday9:30 AM - 11:00 PM
Friday9:30 AM - 11:00 PM
Saturday9:30 AM - 11:00 PM
Sunday9:30 AM - 11:00 PM
Reviews
3.8
823 reviews
5 stars
407
4 stars
144
3 stars
79
2 stars
49
1 star
144
- ZWZiwar WahbehMar 27, 20265.0Healthy food with affordable price
- EAEvenor Antonio AlvaradoMar 25, 20261.0Pésimo servicio, les interesa más estar platicando que atender las ordenes, el personal que esta atendiendo lo hacen de mala manera y mientras ellos están entretenidos platicando no atienden las órdenes y lo hacen muy pero muy lento pides una cosa y te ponen otra por no poner atención a las órdenes en la pantalla, muy mal
- RRRoge ReyesMar 16, 20261.0Muy mal experiencia me atendió un cajero que cuando le pregunté su nombre me dijo Jose porque ni siquiera tiene un gafete que lo identifique se portó grosero conmigo al tomar y entregar mi orden …pareciera que el me estaba regalando la comida ..en el recibo su nombre decía Jesse D…muy prepotente…y mal servicio …
- GGG- GMar 7, 20265.0The food tasted fresh and the are was clean the service was amazing Leslie was the cashier who took my order and because of employees like her with a positive outlook I will be coming back :))
- JMJunior MunozFeb 21, 20261.0Not recommended at all. Kiosk doesn’t work and cashiers didn’t even want to help. Poor service at this location.
Frequently Asked Questions About El Pollo Loco
What are the regular business hours for El Pollo Loco in Santa Ana, CA?
El Pollo Loco in Santa Ana is open Monday through Saturday from 9:30 AM to 11:00 PM and on Sundays from 9:30 AM to 11:00 PM.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco provides delivery services to customers.
Can I order food online from El Pollo Loco?
Yes, you can place orders online through their menu link at https://order.elpolloloco.com/menu/bristol-warner or via the El Pollo Loco app.
What types of payment methods does El Pollo Loco accept?
El Pollo Loco accepts American Express, Discover, and Visa credit cards as payment.
What kind of cuisine and food does El Pollo Loco specialize in?
El Pollo Loco specializes in Mexican cuisine, particularly fire-grilled chicken marinated with a special recipe of herbs, spices, and fruit juices.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco offers catering services for events and gatherings.
Is there free Wi-Fi available at El Pollo Loco?
Yes, El Pollo Loco provides free Wi-Fi to its customers.
What other fast food options are near El Pollo Loco?
Nearby fast food options include Carl's Jr. and La Carreta, both offering different menu choices if you want to explore more dining options in the area.
What health and medical services can I find near El Pollo Loco?
Near El Pollo Loco, you can visit Bristol Central Dental Care, Farmacia Bristol, Altamed Health Services, and other dental and medical providers for your health care needs.
Are there any beauty or spa salons near El Pollo Loco?
Yes, there are several beauty and spa services nearby including Vanguardia Salon, Threading Place, Zoetry Nails and Spa, and Professional Nails and Spa.
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