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Sonic Drive-In

3.3
(466 reviews)

Business Details

827 Academy Avenue, Sanger, CA
93657, United States
(559) 399-8063

About

Fast Food RestaurantRestaurantAmerican RestaurantChicken RestaurantIce Cream ShopHot Dog RestaurantBreakfast RestaurantBurger JointRestaurant Delivery Service
For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in Sanger, CA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 827 Academy Avenue for the ultimate SONIC experience!

Location

Sonic Drive-In
827 Academy Avenue, Sanger, CA
93657, United States

Hours

Reviews

3.3
466 reviews
5 stars
147
4 stars
97
3 stars
71
2 stars
51
1 star
100

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous reviews highlighted poor customer service, including rude staff and long wait times, often due to understaffing.

Food Quality

Customers reported inconsistent food quality, with complaints about cold, overcooked, or incorrect orders.

Cleanliness

The establishment was frequently described as dirty and in need of maintenance, with reports of unsanitary conditions.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their friendliness and helpfulness.

Operational Problems

Issues with order processing, including refusal of certain payment methods and confusion over online orders, were commonly mentioned.
  • IA
    issac andrade
    Feb 1, 2026
    1.0
    I placed the mobile order at 9 PM two days ago and I picked it up at 9:20 only for the lady to tell me they’re sold out of smash burgers so the next day after work I came back trying to see if I could get my Smashburger and it was the same lady telling me she denied my order because she had already cleaned the grill one hour before closure and refused to help me with being reimbursed with either my food or money all well-being very rude I will make it my mission to get some type of reimbursement from you guys
  • MM
    Megan Mobley
    Jan 21, 2026
    1.0
    My husband ordered tonight, about 8:40pm. Apparently they don’t honor online orders after 8:30pm even though their website says they close at 10:00pm. No wonder they’re never busy at this location, the workers don’t want to work. Instead I was met with, “just request a refund through the app”.
  • WP
    Wayne Parent
    Jan 17, 2026
    1.0
    I should have tuned around and walked out. The place definitely needs a deep cleaning. Dusty cob webs, Greasy finger prints on the walls and light switches. TV’s that don’t work and are all smudged up. Tape left on the walls and counters. Dirty bathrooms and the list goes on. Service was very slow because there was only one person working. I give here props. She was trying to take care of everything but it’s just to much for one person. Food was bad. I left with a stomachache. Sorry Sonic for the bad review. But this store needs help!
  • DV
    Daphnee Villarreal
    Mar 30, 2025
    5.0
    Okay I’ve had bad experiences in the past with sonic but let me tell you… I had to delete my old, low review because there is one woman who works at sonic who DESERVES the 5 stars. Reyna or Rayna? However you spell it, she is on fire. She is always on top of it, working her butt off, and is so friendly and helpful. She tells us to watch for the rewards and helps us save. We literally (shamefully) go there everyday, mostly for the Coke Zero (I’m pregnant, can you blame me?) and we see her almost everyday and she is so awesome. The food is normally hot and good, the Coke Zero at sonic is top tier, but the service we’ve always gotten from Reyna has been amazing. She needs a raise or something, seriously.

Brand Certified Facts from Sonic Drive-In

This information is certified by Sonic Drive-In and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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