Panera Bread

Reviews

• MS

  mack smith

  Nov 17, 2025
  5.0
  Nice local Panera Bread Restaurant. Opens 7am daily and wished it opened at 6am to not interfere with my work commute but oh well. I always go in to get assorted pastries for my coworkers and they have a full coffee cake that is delicious if you ask for it. The pastries are always fresh and good portion size. I now have begun to order ahead which makes pick up smooth and almost timeless. Customer service is always top notch. They assorted breakfast items as well as a nice assortment of coffee choices. The restaurant is spacious with lots of window space and this Panera Bread Restaurant is located in the Sand City shopping center with an assortment of various restaurants, makeup, gas station/car wash, Target, and Lucky’s. Give it a try
• AJ

  Angela Jones

  Nov 3, 2025
  2.0
  The service here is hit and miss, with one in particular being extremely rude and passive aggressive. You ask for half and half and 15 minutes later you are still standing there while she ignores you, talks to her coworkers, finds other things to do like wiping a counter you are standing next to ect. When you remind her you are still waiting, no apologies just "I will get to it". I thought it was only me she treated like this but I saw this morning it is not. It extends to other customers as well. When one man asked for her manager contact info, she ran to the back room, still not bringing the half and half. She had managed to fill the the other containers and set them out by the coffee but not the one we had been waiting on. Another worker who walked to the front of the store was finally able to hand us the half and half she had intentionally left behind the counter. This is only one example of months of unprofessional behavior.
• LH

  Liliuokalani Miss Hawaii

  Oct 28, 2025
  2.0
  This place needs a complete over haul period. Starting with your wait help! When you have customers eating and your employee is banging and being so loud with the dirty dishes is sooo bad and unpleasant. Your food and bread suck. It was just bad on all levels. Revamp and your numbers might improve.
• MM

  Morrison

  Oct 26, 2025
  1.0
  There seems to be a pattern with one particular manager... every time she’s working, the sanitizing wipes in the lobby magically disappear. But don’t worry, she’s definitely working hard, judging by how she always manages to snag the front parking spot. Must be exhausting spending all that time at the front counter...you know, where nobody ever is.
• JO

  Jahziel Ochoa

  Oct 7, 2025
  1.0
  6 days ago I went to Panera with my dad one of the staff employees at the time said she would get a cashier in a bit but that ended taking up about 20 plus 30 minutes and I decided to order it on their tablets. After we ordered the food we didn't know where to receive the order we didn't receive any receipt from the tablets and we had figure out where to pick up our orders by looking at one of their big menu screen to which no panera staff member decided to even show us when to let us know when to pick up our orders. The worst part was there was no coffee and half & halfs for us serve our selfs. I literally had to run around there kitchen to let them know those things are empty. They took there sweet 10 - 15 minutes for us to wait again and they finally brought out the coffees & half & halfs. I even went ahead to thanking one of them for bringing us the coffees & half & halfs and this employees and the rest of the other employees never apologized or even said anything about the situation. Just entitled condescending and rude attitude towards me & my dad. Ever since the panera in sand city California opened up 10 years ago in the beginning it was great and up until a few years later the management at that place have had new managers who in my opinion were not good and wouldn't care if our orders were not made correctly. Never ever going to that place ever again. Never going to waste a dime at that place again. 10 years of horrible services, makes the other panera a lot better than the sand city California. A huge letdown. 😡

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