Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Numerous reviews highlighted poor customer service, including rude staff and a lack of assistance at the counter.
Order Accuracy
Many customers reported issues with incorrect orders and missing items, leading to frustration.
Food Quality
Several reviews mentioned stale or cold food, particularly fries and baked goods, impacting overall satisfaction.
Cleanliness
While some customers noted cleanliness, others reported dirty conditions and poorly maintained facilities.
Efficiency
Mixed feedback on service speed; some praised quick service while others experienced long wait times.
WM
William Moreno
Nov 14, 2025
5.0
Genial
IC
Isidro Chavez
Oct 27, 2025
1.0
They Serve Stale cookies/ or old batch they try to cover it up by “warming them up” but they’re still very hard you can just tell they’ve been sitting out for a while.
KD
Kendyl Dawson
Oct 16, 2025
2.0
Quick service. Food was as expected. But I went thru the drive thru, no one else there at the time. They told me to pull around to the curbside delivery. And then immediately brought my food. I could have waited at the drive thru window for the 60 seconds it took to make my meal….
Makes literally no sense. Very annoying. I would have just done curbside delivery
ST
steven taddei
Oct 11, 2025
1.0
Advertise A 6$ breakfast in the window and TV but tell you oh we not doin anymore. Bait and switch shame on you
KK
kikegordo
Sep 28, 2025
1.0
I order on the McDonald’s app and I got the big breakfasts and Mc muffin and they never got the order and we waited for a long time then they made it and they did not give me my mc muffin and got my order wrong
What are the regular operating hours for McDonald's at 990 Playa Avenue, Sand City?
McDonald's is open daily from 6:00 AM to 11:00 PM.
During what hours is the drive-thru service available at this McDonald's location?
The drive-thru is open every day from 6:00 AM to 11:00 PM.
Can I order delivery from McDonald's at this location, and what are the delivery hours?
Yes, delivery is available daily from 7:00 AM to 10:00 PM. You can order online via the delivery URL or the McDonald's app.
What delivery and pickup services does McDonald's offer here?
Services include curbside pickup, delivery, same-day delivery, and no-contact delivery.
What payment options are accepted at this McDonald's?
Accepted payment methods include American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa.
Is there a mobile app available to order McDonald's food for this location?
Yes, you can order via the McDonald's App available on iOS and Android, with quick links provided in the profile.
Does this McDonald's location have a drive-thru service?
Yes, this McDonald's offers a drive-thru service to customers.
What nearby public transportation options can customers use to visit McDonald's at 990 Playa Avenue?
Customers can use the Playa bus station nearby, which provides convenient transportation to access McDonald's and surrounding areas.
What are some nearby attractions customers might visit before or after dining at McDonald's?
Sand Dollar Beach is a nearby attraction where customers can enjoy the outdoors before or after their meal.
Are there any shopping options close to McDonald's where customers can shop along with dining?
Yes, nearby shopping options include Game Stop, Don Roberto Jewelers, Mattress Nation, Lucky Supermarkets, and Marshalls, providing a variety of retail experiences.