Business Details
About
Ice Cream Shop
Soft-serve ice cream & signature shakes top the menu at this classic frozen treat chain.
Details
- Welcomes familiesAvailable
- Kid friendlyAvailable
Location
Hours
Reviews
4.1
253 reviews
5 stars
129
4 stars
63
3 stars
31
2 stars
10
1 star
20
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly staff while others reported rudeness and unprofessional behavior.
Food Quality
Food quality is inconsistent; while some enjoyed the ice cream and certain menu items, others complained about incorrect orders and poor food preparation.
Cleanliness
Concerns about cleanliness, with reports of dirty tables and unsanitary conditions in the bathroom.
Menu Limitations
Customers noted a limited menu and frequent unavailability of popular items, leading to disappointment.
Value for Money
Many customers felt that prices were high for the portion sizes and quality received.
- CCCatalina CallejasNov 16, 20251.0Please don’t come here. It took me 30 mins to get a cone, 20 just to order! It seems they only have one person doing everything so even though it was not busy it took way longer than it should
- DSDealraider SalesOct 16, 20253.0I ordered a large reeses blizzard and there was barely any reeses in it. I didn't even find a piece until I was more than halfway done. For a $10 ice cream, this was a ripoff. There is not much space in the store if you want to sit inside.
- AAAprilSep 27, 20255.0Great experience with Shama(sorry if I misspelled your name!) and a new employee. Both have wonderful customer service skills! Enjoyed the clean and organized cafe. I had a yummy deal that included chicken strips, a side of gravy along with fries and a hot fudge Sundae, only $7!!
- PPPHSep 1, 20253.0It's kinda cool this place now has a grill section. I guess as I got older my tastes chanced but still good. Just got a hot fudge sundae. Forgot DQ was a soft serve and now real ice cream. Still good though.
- ALalicea lopezAug 21, 20255.0great customer service. the ice cream was so good. 🤤
Frequently Asked Questions About Dairy Queen (Treat)
What type of desserts does Dairy Queen (Treat) in San Ramon offer?
Dairy Queen (Treat) specializes in soft-serve ice cream, signature shakes, Blizzard® Treats, frozen novelties, and ice cream cakes.
What are the operating hours of Dairy Queen (Treat) at Gateway Center in San Ramon?
The store is open daily from 11:00 AM to 9:30 PM, but it is closed on November 27th, 2025 for a holiday.
Does Dairy Queen (Treat) in San Ramon provide seating for customers?
Yes, the location has seating available and is family-friendly, welcoming children as well.
Can customers order Dairy Queen (Treat) products online for pickup?
Yes, customers can place orders online for pickup through Dairy Queen's official ordering website.
Where is Dairy Queen (Treat) located in San Ramon?
It is located at Gateway Center, 21001 San Ramon Valley Blvd E5, San Ramon, CA 94583-3458.
Is the Dairy Queen (Treat) at Gateway Center good for families and kids?
Yes, the location welcomes families and is suitable for kids with family-friendly services.
Are there any nearby dining options if I visit Dairy Queen (Treat) at Gateway Center?
Yes, nearby dining includes Cha Thai Bistro for Thai cuisine, Taco Bell for Mexican fast food, Subway sandwich shop, Papa John's Pizza, and McDonald's for quick meals.
What other services and shops are close to Dairy Queen (Treat) at Gateway Center?
Nearby you'll find beauty services like Sola Salon Studios and Alcosta Nails, retail options such as Dollar Tree and Lucky supermarket, as well as banking from Wells Fargo.
Is there a coffee shop near Dairy Queen (Treat) where I can go before or after my visit?
Yes, Starbucks is located nearby, making it convenient to enjoy coffee along with your Dairy Queen treats.
Does Dairy Queen (Treat) offer any mobile deals or rewards?
Yes, customers are encouraged to download the Dairy Queen app for exclusive deals and can enjoy mobile ordering and rewards programs.