Chipotle Mexican Grill

3.7
655 reviews
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Business Details

2421 San Ramon Valley Blvd, San Ramon, CA
94583, United States
(925) 820-4110
https://www.chipotle.com
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About

Mexican Restaurant
Chipotle San Ramon is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2421 San Ramon Valley Blvd, San Ramon, CA
94583, United States

Hours

Reviews

3.7
655 reviews
5 stars
263
4 stars
164
3 stars
85
2 stars
40
1 star
103

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported rude and unprofessional staff, with complaints about order mistakes and poor customer service.

Portion Sizes

Many reviews highlighted inconsistent and small portion sizes, with customers feeling shortchanged on their orders.

Cleanliness

The restaurant was frequently described as dirty, with unclean tables and food preparation areas, leading to a negative dining experience.

Food Quality

While some customers enjoyed the food, there were multiple complaints about the freshness and quality, including undercooked rice and poorly made burritos.

Online Ordering Problems

Customers experienced significant delays and issues with online orders, including missing items and long wait times.
  • AA
    Alan
    1 day ago
    4.0
    Came off the freeway and grabbed a quick bite. I was hungry! 10 pm and the burger place had 30 cars in line. I turned around and saw Chipotle by accident. Carne Asada bowl with generous portion of guacamole was delicious. I wolf most of it down, and had to take the extra home.
  • NH
    nasir hajizadeh
    Nov 17, 2025
    2.0
    I order 2 bowls of burrito but I was last customer and some of the options was finished, I think they should not take my order when they are out of some ingredients. Plenty of parking available, good location.
  • JJ
    Jermaine
    Oct 16, 2025
    1.0
    Asked explicitly for tortilla in the bowl, server ignores me and proceeds to skimp on every ingredient. Cashier charges me for Carne Asada when I ordered Barbacoa. Sloppily run place
  • TD
    Thomas D
    Oct 14, 2025
    1.0
    Here's what a 15 dollar double meat burrito gets you. I had the unfortunate joy of opening up my pickup bag and finding this minuscule morsels for ants. To top it off they also forgot guacamole on my other equally small burrito.
  • NP
    Naga Punaroor
    Oct 12, 2025
    3.0
    I had veggie bowl at this place and it was not that good at this place. As I'm a vegetarian, this is my usual choice. Brown rice served was not cooked well, had to discard as it can cause stomach pain. Also they did not have beans and sour cream at 8 pm, though the shop is open still 11 pm.
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Frequently Asked Questions About Chipotle Mexican Grill

What are the main cuisine offerings at Chipotle Mexican Grill in San Ramon?

Chipotle Mexican Grill in San Ramon offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in San Ramon?

Chipotle San Ramon is open every day from 10:45 AM to 11:00 PM.