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Brand Certified

Chipotle Mexican Grill

3.7
(670 reviews)

About

Mexican Restaurant
Chipotle is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
2421 San Ramon Valley Blvd, San Ramon, CA
94583, United States

Hours

Monday10:45 AM - 11:00 PM
Tuesday10:45 AM - 11:00 PM
Wednesday10:45 AM - 11:00 PM
Thursday10:45 AM - 11:00 PM
Friday10:45 AM - 11:00 PM
Saturday10:45 AM - 11:00 PM
Sunday10:45 AM - 11:00 PM

Reviews

3.7
670 reviews
5 stars
271
4 stars
166
3 stars
85
2 stars
42
1 star
106
  • PR
    Param Reddy
    Apr 1, 2026
    1.0
    horrid experience. i ordered online and went there. no one was working on any of the online orders and everyone who are supposed to be working were chitchatting. when i asked when my order will be ready, they just said its jot yet time and continued to chit chat. chipotle has gone down in quality of service!! its stock fall reflects that.
  • CC
    Cynthia Continillo
    Mar 20, 2026
    1.0
    We ordered a build a meal kit that serves 4-6 people. Our containers were half full or less. In the recent past we received full containers for the exact same order. It was barely enough to feed 3 people. I reported an issue on the app and got no response. Reached out to online customer support 15 days after the order and was told it was too late for them to do anything about it. You have to report within 7 days??!! People are busy and can not always jump on sending an email. I am so surprised at the lack of customer support from corporate that I received! It is so sad! And based on the response below, they did not read my review because I commented that I did email customer support and was told I only had 7 days to report an issue.
  • JI
    Just Floor it!
    Feb 16, 2026
    5.0
    Line was long, but that only means it's worth the wait.
  • UQ
    Umair Qayyum
    Feb 13, 2026
    2.0
    very bad communication among workers and staff could have a better attitude.
  • RP
    Rajesh Perumal
    Jan 17, 2026
    1.0
    Chipotle here is a complete hit or miss dependent on who’s behind the counter. Today, both of our chicken bowls somehow came with beef in them. That’s not a small mistake. A few days ago, our online pickup bowl didn’t even have brown rice, the main carb that makes a bowl… a bowl. When I brought it up today, they acknowledged the issue but insisted the only compensation they could offer was a cup of brown rice. Days later. That’s it. Seriously? Portion sizes are another gamble. Some employees are painfully stingy with chicken, a few are reasonable. Between wrong meat, missing basics, and penny-pinching portions, this location feels more like a lottery than a restaurant.

Frequently Asked Questions About Chipotle Mexican Grill

What are the main cuisine offerings at Chipotle Mexican Grill in San Ramon?

Chipotle Mexican Grill in San Ramon offers a customizable menu featuring burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours of Chipotle Mexican Grill in San Ramon?

Chipotle San Ramon is open every day from 10:45 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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