Customers praised the delicious and authentic Thai food, but there were complaints about inconsistency and poor quality in some dishes.
Service Issues
Several reviews highlighted poor service experiences, including long wait times and unresponsive staff.
Cleanliness Concerns
Multiple customers reported unsanitary conditions in the restaurant, including dirty restrooms and tables.
Pricing
While some found the prices reasonable for the quality, others felt the food was overpriced given the quality and service issues.
Positive Experiences
Despite the negatives, many customers expressed enjoyment of the food and a desire to return, citing specific dishes they loved.
JS
Jeren Seibel
Oct 10, 2025
5.0
Best Thai spot in Marin hands down.
MM
Mary Machado
Sep 30, 2025
5.0
Delicious food to go! Thanks, Mai Thai!
MR
Mary Russell
Sep 17, 2025
5.0
My Thai’s food is always excellent. Everything is delicious and the quality is always consistent 💚
DB
dave badler
Sep 2, 2025
1.0
The worst service I have had in any restaurant I have eaten at . Once we received our food we never saw our waitress again and the restaurant was not busy. She never came by once to see if we needed anything. I had to go to the front desk to ask for our bill , after waiting 15 minutes I had to return to the front desk to pay the bill . When my wife and I go out to dine we are always respectful and polite to our servers because we know how hard they work. The service was so bad I felt I needed to write this review
Frequently Asked Questions About My Thai Restaurant
What are the regular business hours for My Thai Restaurant?
My Thai Restaurant is open Monday to Thursday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM, Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:30 PM, Saturday from 12:00 PM to 4:00 PM and 5:00 PM to 9:30 PM, and Sunday from 12:00 PM to 4:00 PM and 5:00 PM to 9:00 PM.
What are the delivery hours for My Thai Restaurant?
Delivery is available Monday to Thursday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM, Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:30 PM, Saturday from 12:00 PM to 4:00 PM and 5:00 PM to 9:30 PM, and Sunday from 12:00 PM to 4:00 PM and 5:00 PM to 9:00 PM.
When can I order takeout at My Thai Restaurant?
Takeout is available Monday to Thursday from 11:00 AM to 3:00 PM and 5:00 PM to 9:00 PM, Friday from 11:00 AM to 3:00 PM and 5:00 PM to 9:30 PM, Saturday from 12:00 PM to 4:00 PM and 5:00 PM to 9:30 PM, and Sunday from 12:00 PM to 4:00 PM and 5:00 PM to 9:00 PM.
What types of services does My Thai Restaurant offer for ordering food?
My Thai Restaurant offers both in-store pickup and delivery services for your convenience.
Where is My Thai Restaurant located?
It is located at 1230 4th St, San Rafael, CA 94901, United States.
Where can I find the menu and place an order online for My Thai Restaurant?
You can view the menu and place an order online at https://mythai.com/menu.
What is the price range at My Thai Restaurant?
The price range at My Thai Restaurant is categorized as TWO, indicating moderate prices.
Is My Thai Restaurant near any notable dining options?
Yes, nearby dining options include Yet Wah Restaurant, known for Chinese cuisine, and Amici's East Coast Pizzeria, an Italian restaurant, ideal for exploring different flavors before or after your visit.
Are there any nearby shops or services near My Thai Restaurant that customers might find helpful?
Nearby you can find Stephan-Hill Jewelry Designers for fashion accessories, Essential Sleep Boutique for furniture needs, and San Rafael Rare Coin Co. if you're interested in jewelry or coins.
What nearby entertainment or recreational spots can I visit when I come to My Thai Restaurant?
Customers can visit the San Rafael Sunset Criterium nearby, which offers arts and entertainment events including race track activities, making it a good spot to check out before or after dining.