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McDonald's

3.6
(1154 reviews)

Business Details

190 Merrydale Rd, San Rafael, CA
94903, United States
(415) 507-0482
http://www.mcdonalds.com/

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Merrydale Rd, San Rafael, CA
94903, United States

Hours

Reviews

3.6
1,154 reviews
5 stars
440
4 stars
233
3 stars
213
2 stars
82
1 star
186

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customer experiences with service quality were mixed, with some praising friendly and quick service, while others reported confusion and unprofessionalism from staff.

Food Safety

There were serious concerns regarding food safety, with reports of undercooked items and incorrect orders, leading to dissatisfaction among customers.

Cleanliness

The location was generally noted for being clean, although some customers mentioned that the bathrooms needed attention during busy times.

Pricing Issues

Customers expressed frustration over high prices compared to other locations, with some feeling that the value did not match the cost.
  • WR
    Wahid Rahimi
    Feb 16, 2026
    1.0
    Door Dash service is very slow
  • FV
    ferlin velasquez
    Feb 13, 2026
    5.0
    It's got really pretty view and quick service
  • AW
    Allison Williams
    Feb 12, 2026
    3.0
    it's a McDonald's. They have bathrooms. the bathrooms are (usually) reasonably clean and easily accessible
  • ZB
    Zsolt Benedek
    Jan 21, 2026
    5.0
    Rocky the manager is kind and very helpful. We got burnt fries and he replaced them with fresh ones. Go there more than I would like to admit.
  • AG
    Andrew Goltz
    Jan 7, 2026
    5.0
    Typical Macdonald’s it was clean and the food was good, well you know. At least they let me use the bathroom unlike the public buildings in Oakland. I work as a D2D salesman and it’s become extremely difficult to relieve myself while I’m working. Even the public buildings turn me away

Brand Certified Facts from McDonald's

This information is certified by McDonald's and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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  • Categories
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  • Legal business name
  • Hours of operation
  • Phone number
  • Official website
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