McDonald's

3.6
1137 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
190 Merrydale Rd, San Rafael, CA
94903, United States

Hours

Reviews

3.6
1,137 reviews
5 stars
430
4 stars
232
3 stars
210
2 stars
83
1 star
182

What are people saying?

AI-generated from recent customer reviews

Cleanliness

Customers frequently noted that the location is clean and well-maintained.

Service Quality

Feedback on service is mixed; while some praised the friendly and quick service, others reported unprofessional behavior and issues with order accuracy.

Food Quality

The quality of food received mixed reviews, with some customers enjoying their meals while others complained about freshness and incorrect orders.

Pricing

Many customers expressed dissatisfaction with high prices compared to other locations, feeling that the value did not match the cost.

Customer Experience

Several reviews highlighted issues with communication and order accuracy, particularly in the drive-thru, leading to frustration among customers.
  • NA
    Naziur Annan
    Oct 21, 2025
    5.0
    This Mcdonald’s is really clean and the quality of the food was good too
  • JG
    Justin Greene
    Sep 9, 2025
    5.0
    I was really impressed with this McDonald’s — the service here is honestly top-notch. The staff was quick and friendly, and everything came out fresh. The atmosphere inside is surprisingly chill too, super quiet, almost like having noise-cancelling on while you eat. I was especially happy to see my favorite burger, the Daily Double, back on the menu — that’s actually the reason I came to this location, and it didn’t disappoint. Great food, great vibe, definitely one of the better McDonald’s I’ve been to.
  • BB
    Berkeley Blake
    Sep 5, 2025
    2.0
    Filet o fish didn't taste like it has tasted the past 50 years. Totally disappointed
  • ED
    Eileen t (Eileen Dervisevic)
    Aug 30, 2025
    1.0
    Their prices are substantially higher than other locations, a hot latte w an add shot cost $7.91 here and at a close by location (5 miles, higher rent area) was $3.64, more than double! Unacceptable
  • SS
    Steven
    Aug 27, 2025
    5.0
    Good service

Frequently Asked Questions About McDonald's

What are the operating hours of McDonald's on Merrydale Rd in San Rafael?

McDonald's on 190 Merrydale Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.

When is the drive-thru service available at this McDonald's location?

The drive-thru opens daily at 5:00 AM. From Monday to Thursday and Sunday, it closes at 11:00 PM. On Friday and Saturday, the drive-thru closes at midnight.