Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.
Customers reported inconsistent service quality, with some praising friendly staff while others experienced rude or unhelpful interactions.
Food Safety
Several reviews highlighted serious food safety concerns, including raw meat and incorrect orders, raising alarms about food preparation standards.
Cleanliness
The restaurant was frequently noted for its cleanliness, although some customers mentioned that the bathrooms needed attention.
Pricing Issues
Many customers expressed dissatisfaction with high prices compared to other locations, leading to perceptions of poor value.
Order Accuracy
Numerous reviews indicated frequent issues with order accuracy, including missing items and incorrect food preparation.
AG
Andrew Goltz
5 days ago
5.0
Typical Macdonald’s it was clean and the food was good, well you know. At least they let me use the bathroom unlike the public buildings in Oakland. I work as a D2D salesman and it’s become extremely difficult to relieve myself while I’m working. Even the public buildings turn me away
EM
Esmeralda Muñoz
5 days ago
5.0
Employee at drive through seemed confused. Other than that, great service.
AM
AARON M
Jan 5, 2026
3.0
Close to freeway
OM
Oleg Movchan
Dec 30, 2025
1.0
$7 I paid for this
MP
Margarita Polianskaia
Nov 30, 2025
1.0
We ordered takeout, and the experience was extremely concerning.
Three of the burgers contained completely raw meat, and the chicken strips were also served uncooked. This is a serious food safety risk, and customers should be aware of the potential danger.
We urge the staff to take their responsibilities seriously and ensure that all food is properly cooked before being served.
Thank you.
What are the operating hours of McDonald's on Merrydale Rd in San Rafael?
McDonald's on 190 Merrydale Rd is open from 5:00 AM to 11:00 PM Monday through Thursday and Sunday. On Friday and Saturday, it opens at 6:00 AM and closes at 10:00 PM.
When is the drive-thru service available at this McDonald's location?
The drive-thru opens daily at 5:00 AM. From Monday to Thursday and Sunday, it closes at 11:00 PM. On Friday and Saturday, the drive-thru closes at midnight.
Does this McDonald's offer delivery services?
Yes, delivery is available from 7:00 AM to 11:00 PM Monday through Friday, and from 8:00 AM to 11:00 PM on weekends.
What are the available payment options at this McDonald's?
You can pay using American Express, Android Pay, Apple Pay, cash, Discover, Mastercard, and Visa at this location.
Can I order McDonald's food using a mobile app?
Yes, you can order using the McDonald's app available on the Apple App Store and Google Play Store. Links are provided for quick access.
What services are offered at McDonald's San Rafael?
This location offers drive-thru, gift cards, McDelivery, mobile offers, mobile ordering, and WiFi.
Are there grocery options near McDonald's on Merrydale Rd?
Yes, nearby grocery options include El Prado Market, Dandy Market, StoneRoot Field & Sea, and the Sunday Marin Farmers Market where customers can shop before or after dining.
What hardware stores are close to this McDonald's?
Marin Ace Hardware and Ace Hardware are located nearby, convenient for customers needing hardware supplies alongside their visit.
If I'm getting gas, which nearby stations can I visit near McDonald's Merrydale Rd?
Customers can find Betts Ken Marin Car Wash and Chevron Station San Rafael in close proximity for fueling or car wash needs.
What other dining options are near this McDonald's?
Nearby restaurants include A&W Restaurants for American food, Sizzler Restaurants, Kasbah for African cuisine, Gaspare's Pizzeria Ristorante for Italian pizza, and La Toscana for Italian dining.