Brand Certified
Chipotle Mexican Grill
3.7(296 reviews)
Certified by Chipotle Mexican Grill • Mar 01, 2026
Business Details
5800 Northgate Dr, San Rafael, CA
94903, United States
Certified by Chipotle Mexican Grill • Mar 01, 2026
(415) 507-0493
Certified by Chipotle Mexican Grill • Mar 01, 2026
https://locations.chipotle.com/ca/san-rafael/5800-northgate-dr?utm_source=extendednetwork&utm_medium=yext&utm_campaign=yext_listings?restaurant=1308
Certified by Chipotle Mexican Grill • Mar 01, 2026
About
Certified by Chipotle Mexican Grill • Mar 01, 2026
Mexican Restaurant
Chipotle San Rafael is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Details
- TakeoutAvailable
Location
Certified by Chipotle Mexican Grill • Mar 01, 2026
Hours
Certified by Chipotle Mexican Grill • Mar 01, 2026
Reviews
3.7
296 reviews
5 stars
118
4 stars
70
3 stars
41
2 stars
21
1 star
46
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality, with some praising freshness while others reported undercooked or poorly seasoned items.
Service Issues
Numerous complaints about poor customer service, including long wait times, incorrect orders, and dismissive staff.
Cleanliness
Concerns raised about cleanliness, with reports of dirty tables and unsanitary conditions.
Portion Sizes
Inconsistent portion sizes noted, with some customers feeling shortchanged on ingredients.
Pricing
Many customers found the prices to be high relative to the quality and quantity of food received.
- TSTeresa SedanoFeb 5, 20265.0Fast service and excellent food all made fresh while you are waiting. Great place to stop by on your travels. Burritos and quesadillas are two of my top favorites.
- MSMichael SabellaDec 13, 20253.0Chipotle should be consistent regardless of which location you go to, but this one sometimes has a few issues. The portions sizes are inconsistent. The amount of protein and veg were different each of the three times I visited. All three times the food was under seasoned. The line was longer than it should have been based on the number of customers. I also noticed sanitation issues all three times.
- MWMarty WolfNov 24, 20255.0Very satisfied with service, food quality and cleanliness. Their manager does a fantastic job.
- JBJennifer BauerNov 8, 20251.0Really really long wait. My chicken was so undercooked it was raw in parts and inedible. They gave me a literal mountain of sour cream, so it left most of the bowl swimming i. Sour cream. Rice was overcooked and they only had brown. The entire restaurant was also out of forks, so i had to eat my bowl with spoons. I have eaten at chipotle countless times and this was by far the worst bowl I’ve ever been served.
- MWMary Ellen WincklerJun 29, 20184.0Yummy simple food
Brand Certified Facts from Chipotle Mexican Grill
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Certified March 01, 2026Yext Knowledge Graph
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