Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Pedro,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
966 reviews
5 stars
394
4 stars
194
3 stars
116
2 stars
74
1 star
188
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising friendly staff while others report rude behavior and slow service.
Food Quality
Many customers complained about the food being dry, overcooked, or not meeting expectations, with specific issues noted regarding chicken quality.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the restrooms and dining area.
Order Accuracy
Numerous customers reported receiving incorrect orders or missing items, leading to frustration.
Drive-Thru Experience
The drive-thru service is often criticized for being slow and inefficient, with some customers experiencing long wait times.
- JFJack Freeman2 days ago1.0Go to the other el pollo loco in San Pedro this one forgets items in the order more than half the time.
- JJJimmy4 days ago1.0The website is WRONG it’s not open until 10 it closed at 9
- RARobert Alonso5 days ago1.0Double chicken tostada was not good
- LJLeticia JanniereDec 15, 20255.0I have been at many many El Pollo Loco locations since the early 80s. I happen to be doing some business in the city of San Pedro about 55 miles away from 91786. The staff was friendly. The staff assisted me ordering through the app so I can get my specials and my discounts. The food was excellent and served hot and I was given a dog bowl for some water for my puppies and also a large cup not a tiny cup for ice water. Israel was very sweet and so is the rest of the staff. This EPL should show other EPL locations that this is the way customer should be treated: with knowledge and manners, and of course great tasting food. Kudos to EPL San Pedro on Gaffey!
- TSTina SoteloDec 11, 20251.0Simple directions not followed. Asked for no sour cream and got sour cream. Then in the chicken bowl the picture below is the avocado they put in it. Disgusting. How can you put that in a bowl and be okay giving that to customers? Will never come here again and no wonder why they had absolutely no cars in the drive through.
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Pedro?
El Pollo Loco in San Pedro is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in San Pedro?
It is located at 215 N Gaffey St, San Pedro, CA 90731, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
What are the main food categories served at El Pollo Loco?
El Pollo Loco serves Mexican food, specializing in chicken dishes and fast food options.
Can I order El Pollo Loco food online or through an app?
Yes, you can order online via their quick link or use the El Pollo Loco app available on the Apple Store.
What payment methods are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa cards for payment.
Does El Pollo Loco have free Wi-Fi for customers?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Is there a drive-through service available at El Pollo Loco?
Yes, the location has a drive-through service for your convenience.
What nearby fast food restaurants are close to El Pollo Loco in San Pedro?
Nearby fast food restaurants include Burger King, Taco Bell, Wingstop, and Wienerschnitzel at 230 N. Gaffey Street, which provide additional dining options in the area.
Are there nearby hotels close to El Pollo Loco for visitors?
Yes, the Vagabond Inn San Pedro is nearby, offering lodging options for visitors planning to dine at El Pollo Loco.
What other types of dining options are available near El Pollo Loco?
Nearby dining options include Ono Hawaiian BBQ for Hawaiian cuisine, Toyo Bowl for Chinese food, and SP Tacos for additional Mexican fast food.