Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's delivery of fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Pedro,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Details
- DeliveryAvailable
- Drive-throughAvailable
- [Free/Paid] wi-fiNot available
Location
Hours
Reviews
3.6
959 reviews
5 stars
392
4 stars
194
3 stars
116
2 stars
74
1 star
183
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers reported poor customer service, including rude staff and incorrect orders.
Food Quality
Numerous reviews highlighted issues with food quality, particularly dry and overcooked chicken.
Cleanliness
Several customers noted unsanitary conditions in the restaurant and restrooms.
Order Accuracy
Frequent complaints about wrong orders and missing items were mentioned by multiple customers.
Drive-Thru Experience
The drive-thru service was often criticized for long wait times and inefficiency.
- CCChristopher ChapmanNov 13, 20255.0We visited from idaho on our way to take a cruise the staff were friendly one woman on her break even assisted me in unlocking the bathroom my wife use to eat el Pollo loco alot and told me about how awesome the green sauce is, it did not disappoint. I grew up on the east coast (Florida) we don't have electricity pollo loco were im from it was really delicious and very fast would definitely recommend for anyone traveling through to try it i give it a 10/10
- GVGeneses VelaNov 8, 20251.0Don't go to this location go to any other one but this one. The girls working drive thru are always in a mood their customer service is a 0/10 and the Pico de gallo always taste funny it taste like sparkling water pretty sure it's old. Just dont go to this location, I love Poll Loco but this location SUCKS dont waste your money here. Today is the last time I come to this location rather drive a bit further to get better service and better food.
- MRMikye RoseSep 22, 20255.0Buen servicio
- JAJessica ASep 19, 20255.0Everything was excellent!
- SMSonia MatusSep 1, 20252.0Terrible customer service if not one of the worst I had. And the food well ... I ask for crunchy shredded chicken 🐔 tacos 🌮 and instead I got kind of burn chunk chicken wannabe tacos. I noticed until I got home unfortunately. Otherwise I would've say something in the same minute I got them
Frequently Asked Questions About El Pollo Loco
What are the opening hours of El Pollo Loco in San Pedro?
El Pollo Loco in San Pedro is open daily from 10:00 AM to 10:00 PM.
Where is El Pollo Loco located in San Pedro?
It is located at 215 N Gaffey St, San Pedro, CA 90731, USA.
Does El Pollo Loco offer delivery services?
Yes, El Pollo Loco offers delivery services to customers.
What are the main food categories served at El Pollo Loco?
El Pollo Loco serves Mexican food, specializing in chicken dishes and fast food options.
Can I order El Pollo Loco food online or through an app?
Yes, you can order online via their quick link or use the El Pollo Loco app available on the Apple Store.
What payment methods are accepted at El Pollo Loco?
They accept American Express, Discover, and Visa cards for payment.
Does El Pollo Loco have free Wi-Fi for customers?
Yes, El Pollo Loco offers free Wi-Fi to its customers.
Is there a drive-through service available at El Pollo Loco?
Yes, the location has a drive-through service for your convenience.
What nearby fast food restaurants are close to El Pollo Loco in San Pedro?
Nearby fast food restaurants include Burger King, Taco Bell, Wingstop, and Wienerschnitzel at 230 N. Gaffey Street, which provide additional dining options in the area.
Are there nearby hotels close to El Pollo Loco for visitors?
Yes, the Vagabond Inn San Pedro is nearby, offering lodging options for visitors planning to dine at El Pollo Loco.
What other types of dining options are available near El Pollo Loco?
Nearby dining options include Ono Hawaiian BBQ for Hawaiian cuisine, Toyo Bowl for Chinese food, and SP Tacos for additional Mexican fast food.