McDonald's

3.7
586 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
3320 San Pablo Dam Rd, San Pablo, CA
94806, United States

Hours

Reviews

3.7
586 reviews
5 stars
253
4 stars
114
3 stars
103
2 stars
48
1 star
68

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers reported inconsistent food quality, with some items being overcooked or missing components.

Service Issues

Multiple reviews highlighted poor customer service, including long wait times, incorrect orders, and unhelpful staff.

Cleanliness

While some customers noted cleanliness, others reported unsanitary conditions, particularly in restrooms.

Family Friendly

The restaurant is appreciated for its family-friendly features, such as a play area for children.

Order Accuracy

Frequent complaints about incorrect orders and missing items were noted, indicating a need for improvement in order accuracy.
  • MM
    Mshell&Mike
    Dec 15, 2025
    2.0
    The food would've been better I ordered a triple cheeseburger and got a cheeseburger wrapped like a triple the service could use improvement there could be more than one person ringing up customers the service was about the only thing that went well the tray of our food came yup you betcha to our table matched the numbers perfectly but only thing missing was my spoon my cup for drinks and napkins got katsup tho ( I didn't ask for katsup I like em without) okay 👍 well I don't like kids so with that being said the whole place smelled as if they soaked the mop in urine and mopped the whole entire dining area! Haven't been back since I'll just continue to my favorite McDonald's in San Pablo
  • NK
    Nicole Kittelson
    Nov 17, 2025
    4.0
    Service is good most of the time. Average spent per person is 10 plus if you want a drink as well. I had a number 1 Egg McMuffin hash brown and large coffee. It wasn't as good as usual cause they burnt my muffin was black and crunchy. Has brown was good. Good coffee. Busy as it was morning time.
  • MB
    martha barrera
    Nov 15, 2025
    5.0
    Muy buena
  • CM
    Celia “Titi” Meza
    Aug 18, 2025
    1.0
    Bad experience here manager doesn’t know what his talking about don’t understand English
  • LG
    Lilian Gerch
    Jul 23, 2025
    5.0
    My daughter and I decided to have a quick bite for breakfast this morning at this McDonald's before I was going to have lab work done at the clinic in the city where I reside. It's very neat. I noticed it has an indoor section for children to play as well as an outdoor area for them to play while their parents are supervising them. As soon as my daughter placed our order at the kiosk, we sat down at the table with our number placed on our table, we only waited 5 minutes when our food was brought to us. We just had made it in time for breakfast, and we enjoyed our McMuffins.

Frequently Asked Questions About McDonald's

What are the regular operating hours for McDonald's at 3320 San Pablo Dam Rd?

McDonald's is open daily from 6:00 AM to 11:00 PM, with earlier opening hours at 5:00 AM on Wednesdays and Thursdays.

Is the McDonald's location at 3320 San Pablo Dam Rd equipped with a drive-thru?

Yes, this McDonald's location has a drive-thru that operates daily from 6:00 AM to 11:00 PM, opening at 5:00 AM on Wednesdays and Thursdays.