Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Mateo Subway® Restaurant at 1308 W Hillsdale Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
This was one of the most unpleasant customer service experiences I’ve had in a long time.
The employee wasn’t even busy, yet he spoke in a sharp, commanding tone as if he was issuing orders rather than helping a paying customer. I came in to buy food, not to be talked to like I was being instructed or corrected. The entire interaction felt disrespectful and unnecessarily hostile.
The sandwich itself was made carelessly. All the ingredients were dumped into the center instead of being evenly spread out. It looked messy, unbalanced, and poorly prepared. There was no attention to detail whatsoever.
When I asked for napkins, he didn’t respond properly — he simply pointed to a single napkin left on a table?! It felt dismissive and rude.
On a separate visit, the entire floor was covered in water. I stayed for over 30 minutes and not a single staff member attempted to clean it up. It was a clear safety hazard and showed a complete lack of professionalism and basic responsibility.
This location seriously needs management oversight. Customers deserve respect, basic communication, and food prepared with minimal care. None of that was present here.
I will not be returning, and I would strongly caution others before visiting this location.
GB
Gaurav Bhatia
Feb 5, 2026
1.0
got delivery from here. ordered a sub and the new item on the menu - a pizza. received 2 subs without any protein. i mean that has to be as bad as it gets. why is this guy still allowed to have this franchise? have ordered 10 times in the last 2 years, and have reported issues about 9 times. just go out of business already
LL
Lorie Lee
Oct 5, 2025
1.0
I regret coming here today and wasted my money! The person gave me the sandwich should not be working here! His costumer service was really poor. Restroom is disgusting!
AD
Arzaab Dhindsa
Sep 24, 2025
1.0
This Subway is a complete joke. Hours say they close at 10 p.m., but I came at 9:30 TWO days in a row and they flat out refused to serve me because they’d already “cleaned up.” If you stop serving at 9:30, then change your hours… don’t waste people’s time.
On top of that, the staff here can barely communicate in English, especially the female worker, which makes ordering a nightmare. They even admitted the store closes at 10, but still choose to shut down early. Lazy, unprofessional, and misleading.
If you actually want food when you show up, avoid this location at all costs.
Where is the Subway restaurant located in San Mateo?
The Subway is located at 1308 W Hillsdale Blvd in the Laurelwood Shopping Center, San Mateo, CA 94403.
What are the operating hours of this Subway location?
The restaurant is open Monday to Friday from 8:30 AM to 9:30 PM, and on Saturdays and Sundays from 9:00 AM to 10:00 PM.
Does this Subway offer delivery service?
Yes, delivery service is available at this Subway location.
Can I dine in or do a takeout order at this Subway?
Yes, you can dine in or order takeout at this Subway location. Curbside pickup is also available.
Does this Subway provide catering services for events?
Yes, catering services are available at this Subway for your event needs.
What meals does this Subway serve?
This Subway serves breakfast, lunch, and dinner.
How can I place an order at this Subway?
You can order quickly and easily through the Subway app or online via their menu and order URLs.
What nearby places can I visit when coming to this Subway?
Nearby places include popular spots like Round Table Pizza for pizza lovers and Rite Aid for pharmacy and convenience needs, making it easy to combine errands or meals.
Are there any fitness options near this Subway location?
Yes, nearby fitness options include Snap Fitness and Body By Kristi Personal Training, great for a workout before or after grabbing a meal.
Are there places for financial services close to this Subway?
Yes, Golden 1 Credit Union and several ATMs like LibertyX Bitcoin ATM and The Exchange Network are nearby for your financial service needs.
Brand Certified Facts from Subway
Subway partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: