Safeway

4.0
1742 reviews

About

Grocery StoreOrganic Food StoreProduce MarketSupermarketBakeryDeliFloristGrocery Delivery ServiceE-commerce ServiceButcher Shop
Looking for a grocery store near you? Visit your local Safeway located at 1655 El Camino Real, San Mateo, CA. Our friendly staff is here to serve you and your grocery needs, or have your groceries delivered through our Grocery Delivery and DriveUp & Go™ program. If you need immunizations or prescriptions refilled, Safeway pharmacy staff has you covered! Need a bakery near you? Our bakery features birthday cakes, custom cakes, cupcakes and more. Safeway deli offers a variety of party trays and platters or our Order Ahead service allows you to place your bakery or deli order online so it's ready when you get here! At the butcher block you’ll find an assortment of meat and seafood, even sushi trays! The produce department is full of guaranteed fresh fruits and vegetables, perfect for every season! Shop the floral department for beautifully curated bouquets and arrangements. Find Safeway near you today! Safeway is dedicated to being your one-stop-shop and provides rug doctor rentals or find an in-store bank, Coinstar, and Western Union service! Further enhance your shopping experience by grabbing a hot cup of coffee at your in-store Starbucks. Download our Safeway app for Safeway for U™ to find personalized offers and discounts or check out our Weekly Ad for store savings and earn Gas Points with purchases. For more information, visit or call (650) 341-0374. Stop by and see why our service, convenience, and fresh offerings will make Safeway your favorite local supermarket!

Details

  • DeliveryAvailable
  • DebitAvailable
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

Safeway
1655 El Camino Real, San Mateo, CA
94402, United States

Hours

Reviews

4.0
1,742 reviews
5 stars
833
4 stars
471
3 stars
236
2 stars
69
1 star
133

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed feedback on customer service; some staff are friendly and helpful, while others are reported as unhelpful or rude.

Cleanliness

The store is generally reported as clean and well-stocked, but some customers noted issues with cleanliness in specific areas.

Product Quality

While many customers appreciate the fresh produce and variety, there are complaints about the quality of certain items, particularly in the bakery and deli.

Store Hours

There are significant complaints regarding inaccurate store hours, with many customers frustrated that the store is not open 24 hours as advertised.

Checkout Experience

Customers frequently mention long wait times at checkout, with some expressing frustration over slow service and lack of staff availability.
  • CM
    Carolyn Marchman
    Nov 3, 2025
    1.0
    The half and half, all brands, are consistently bad and curdled, the dates are fine but they are not properly chilled to keep them from going bad, the health department may be interested.
  • JJ
    JEREMY JARVI
    Oct 19, 2025
    5.0
    Always fresh produce. Good service.
  • RD
    R D
    Oct 19, 2025
    1.0
    After my experience at this Safeway, I will never shop at any Safeway ever again. Still waiting to hear back from the District Manager though it’s been several weeks. He obviously doesn’t care. Safeway customer service keeps saying they’ve done everything they can do and can’t help me. How is that customer service? There are plenty of other grocery stores for me to shop at. I’m done with Safeway.
  • KN
    Kayden Nguyen
    Oct 14, 2025
    3.0
    It was okay but the employees don’t even know where stuff are and they aren’t really present but the cashiers are very good
  • SB
    Suresh Bhagat
    Oct 7, 2025
    4.0
    Very good place for groceries, fruits, vegetables and household goods.

Frequently Asked Questions About Safeway

Does Safeway accept SNAP EBT?

Yes, Safeway accepts SNAP EBT for eligible grocery purchases. You can use your EBT card for both grocery delivery and Drive Up & Go™ pickup orders, making it easy and convenient to shop for fresh produce, pantry staples, and everyday essentials. Safeway is committed to providing accessible, affordable grocery options for SNAP recipients. Simply select SNAP EBT as your payment method at checkout when shopping online or in the app.

Does Safeway near me accept Apple Pay?

Yes, Safeway accepts Apple Pay and many other convenient payment methods!