Chipotle Mexican Grill

3.7
443 reviews
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About

Mexican Restaurant
Chipotle Bay Meadows is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
1050 Park Pl, San Mateo, CA
94403, United States

Hours

Reviews

3.7
443 reviews
5 stars
181
4 stars
110
3 stars
49
2 stars
30
1 star
73

What are people saying?

AI-generated from recent customer reviews

Portion Sizes

Numerous customers complained about consistently small portion sizes, often feeling shortchanged compared to other locations.

Food Quality

Several reviews highlighted issues with food quality, including undercooked rice, rubbery meat, and overall dissatisfaction with the freshness of ingredients.

Customer Service

Feedback indicated a mix of experiences with customer service, with some praising the staff while others reported rudeness and lack of attention.

Cleanliness

While some customers noted cleanliness, others reported dirty conditions and unkempt dining areas.

Value for Money

Many customers expressed frustration over rising prices without corresponding increases in portion sizes or food quality, leading to perceptions of poor value.
  • EN
    Emma Nolan
    Nov 15, 2025
    5.0
    I really love this place, the employees are so sweet and get along really well. I love visiting a place where the work environment is lively. The food was amazing and they're really understanding when you ask for extra portions. It gets super busy at time but shoutout to the workers the line always moves at an amazing speed. 10/10 would go again, my favorite chipotle so far.
  • BM
    Basavaraj Malagi
    Oct 27, 2025
    2.0
    My office is near by and this is my go to place for lunch. It bothers me so much that everytime the portion sizes are so different! Today they poured a ton of the hot salsa and the guac was super salty which triggered me to write this! How difficult is to make a consistent quantity bowl??!
  • SS
    Solomon So
    Oct 10, 2025
    1.0
    Staff are skimping on the meats and the price is continued to rise. You are pretty much paying for rice beans, and salsa.
  • JN
    Jared Neiswender
    Oct 5, 2025
    1.0
    The joy of customer service in America. Walk in 2 minutes before posted opening time with a crying child and are curtly turned away by the two teenage employees on their phones doing nothing. Thanks chipotle. The encrapification of everything chugs on
  • LL
    lin
    Aug 18, 2025
    1.0
    We ordered two bowls and both of them are not full they are like half full. And the person after us also got a bowl but it was full to the top.

Frequently Asked Questions About Chipotle Mexican Grill

What kind of food does Chipotle Mexican Grill in Bay Meadows offer?

Chipotle Bay Meadows offers customizable Mexican-style fast-casual options including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, wholesome ingredients.

What are the operating hours for Chipotle Mexican Grill at 1050 Park Pl, San Mateo?

The restaurant is open daily from 10:45 AM to 11:00 PM.