Wingstop

2.7
139 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Marcos S. Rancho Santa Fe Rd. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Location

Wingstop
687 S. Rancho Santa Fe Rd, San Marcos, CA
92078, United States

Hours

Reviews

2.7
139 reviews
5 stars
45
4 stars
11
3 stars
6
2 stars
15
1 star
62

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, missing items, and poor customer service, with staff often appearing inattentive or rude.

Cleanliness

Multiple reviews highlighted unsanitary conditions in the dining area and restrooms, with complaints about dirty tables and a lack of basic supplies.

Food Quality

While some customers enjoyed the wings, many expressed disappointment with the food quality, citing issues like undercooked or bland wings, and poorly prepared sides.

Management Concerns

Several reviews suggested a need for better management and staffing, as the location often seemed understaffed and disorganized.
  • RZ
    Rene Zarate
    Dec 11, 2025
    1.0
    Delivering for this place sucks orders never ready when the crew is playing around. Who ever manages this place is a joke
  • AA
    Aracelli
    Nov 25, 2025
    1.0
    Ughhh im so sick of THIS wingstop i hate to give bad reviews and I rarely do, but this just disappoints me so bad, im tired of it being a miss everytime, someone needs to be told something… its the only one nearby that i can order from to my house but everytime i get this wingstop at this location( whether i doordash or pick it up) its always bad any time any day, more so the food quality is just terrible …idk whats going on but i see why it has such bad reviews all the time i check, ive never experienced such a lazy, worse wingstop ever.
  • MB
    Ms. Barrett
    Nov 15, 2025
    5.0
    Mercedes was great!
  • SE
    S E
    Sep 21, 2025
    3.0
    Food is good. Orders can go past the estimated completion window. Sometimes the drinks or ice are out. Customizations get messed up. A substitution will end up being an addition. Tables and counters are often dirty. Be careful with take out bags as the bottom can be greasy and end up on your car seats.
  • BF
    Brian Foreman
    Aug 10, 2025
    1.0
    Didn’t give me half of my order, I asked for all drums I got a bitten into flat in my order and it’s under seasoned

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.