Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Marcos Subway® Restaurant at 344 S Twin Oaks Valley Rd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Customers frequently reported long wait times, understaffing, and poor customer service experiences.
Food Quality
While some customers enjoyed their sandwiches, there were complaints about incorrect orders, missing ingredients, and unsanitary conditions.
Staff Performance
Some employees received praise for their friendliness and helpfulness, while others were criticized for rudeness and lack of professionalism.
Operational Problems
The location faced issues with stock availability, broken equipment, and the new kiosk ordering system, which many found inconvenient.
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Eric Barnes
4 days ago
1.0
Long lines late at night, waiting over 30 mins for a sandwich. Only 1 employee.
MJ
Mark Jacobs
Feb 24, 2026
2.0
I'm a regular Subway customer. I don't usually go to this location, and I will think twice before I do again. I ordered a Philly cheesesteak bowl. It tasted good. However, they forgot the parmesan cheese that I asked. Plus, they included vegetables I did not ask for: pickles, banana peppers and olives.
I may stick to other locations.
BA
Brandon Alvarado
Feb 23, 2026
5.0
The guy with the beard who made my sandwich, didn’t catch his name but he was super friendly and helpful. He showed me all the options and different meals of the day. Definitely would come back again. Place was clean as well.
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Nicki
Feb 19, 2026
1.0
The worst subway I have ever been to in my life. I drove 25 minutes to come here at 1:55am because they are opened 24 hours. When I got there they had nothing and the girl said the team before her did not do their job and prep for her shift. They didn’t even have lettuce or tomatoes. Like what? This location needs to be shut down asap because this is beyond unacceptable. I was told I could come back in 2 hours or to order in 2 hours via uber or DoorDash. What a joke!!! DO BETTER.
RP
Rosa Ponce
Jan 29, 2026
1.0
We placed our order today, January 29, 2026. The girl who was assisting at 6:47 PM, named Monisa, had a terrible attitude. She never told us they were out of both the bread and the protein we wanted. She served us very unwillingly, as if she were doing us a favor instead of doing her job. I really hope the company realizes who they’re hiring because I have no desire to come back. If I could give less than one star, I would.