Subway

Reviews

• SV

  S V

  Sep 20, 2025
  2.0
  Too bad Subway execs destroyed their best feature. Subway's main value proposition to the customer was the ability to customized a sandwich to the customer's liking. Now you can only press buttons on a kiosk to select sandwich "options" and HOPE that what you ask for is what you get. Four out of four orders, it has NOT been what I wanted. This latest time, I asked for "less" Sriracha sauce on my American Club. The sandwich arrived doused in sauce. Normally when I ordered in person, I used to say, "just add a thin stripe of sauce" and the maker would do it perfectly. Now all you can do is press "less" on the sauce order entry and hope. I have no hope that Subway will fix this as these electronic ordering kiosks were probably the brainchild of some higher level executive and with their egos, they don't like to be criticized or second guessed. No doubt rather than change or remove the kiosks, they will blame the workers, do more training, and force them to "get it right" while totally missing the fact that the kiosks have removed a critical communication between maker and customer. Since Subway no longer offers the one thing that made them special, I might as well get better "off the menu" sandwiches from Urbane Cafe, Jersey Mikes, Board and Brew or even the grocery store. So long, Subway. It was nice coming to you these past years. Goodbye.
• NH

  Nidia Hernandez

  Aug 7, 2025
  2.0
  Take more then 15 minutes to make a sandwich, and they have short staff.
• SK

  Shahbaz Khan

  Aug 1, 2025
  1.0
  Seriously, this place is a mess. They made me do half the work with this new kiosk thing, and then I had to repeat my order while they were making it. Subway just lost me as a customer. It took me over half an hour to get a sandwich instead of the usual five minutes. I saw everyone getting super pissed off and frustrated with the new system. Good luck to the owners. I'll bet they lose 30 percent of their customers and maybe some employees to the new system.
• TU

  tenshi uchiha

  Aug 1, 2025
  1.0
  Subway gone down hill - the experience is poor the food isn’t great - you can’t customize your sandwich or I got a bad employee , on top of all that my combo cost 20$ and I want even asked if I like it toasted
• AA

  Adeline

  Jun 24, 2025
  1.0
  0 stars. Do not go here

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