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For more than 60 years, SONIC, America’s Drive-In has built the ultimate dining experience with our drive-in restaurants and we proudly serve our guests in San Marcos, CA. We did it by sticking to what made drive-ins so popular in the first place: made-to-order American classics, signature menu items, and speedy service from friendly Carhops full of fun and personality. Cruise on over to us at 1215 Grand Avenue for the ultimate SONIC experience!
Numerous customers reported long wait times and poor service, with many experiencing delays of over 30 minutes and unresponsive staff.
Food Quality
Several reviews mentioned cold or poorly prepared food, including incorrect orders and unsatisfactory meal quality.
Staff Friendliness
While some customers praised individual staff members for their friendliness, many others noted rude or unhelpful behavior from employees.
Order Accuracy
A significant number of reviews highlighted issues with incorrect orders and missing items, leading to customer frustration.
Overall Experience
The overall sentiment indicates a decline in service quality and food preparation, with many customers expressing disappointment and reluctance to return.
SC
Sarai Cruz
Feb 7, 2026
1.0
Zero stars an hour and and a half before closing they weren’t answering drive through or parking station no greeting or be there shortly after waiting for 30 minutes and we can see them inside on February 6th-7th 2026 night shift.
PS
Pete Shipman
Feb 3, 2026
1.0
Arrived at the kiosk (dine in car) pressed red button for service person replied be right with you then watch 4 cars pull up to drive thru order get their meal and leave during this time I pressed button 2 more times with 0 response myself and the guy next to me left due to lack of service
TH
Tylor Harkins
Jan 29, 2026
1.0
Came to get a shake at 9:55 pm and it took 25 mins for me to receive it through the drive thru. There was only one car ahead of me that order two drinks. It should not take almost 30 mins to receive one shake . And they brought me the wrong order when they finally approached me. The car behind me got there 2 drinks and hot dog before me.
DD
Divisionary
Oct 26, 2025
4.0
It was great food that they served us. They should work on their customer service a little bit. Overall though, it was a good experience.
KS
Kodi Santiago
Oct 13, 2025
1.0
Mexican kid with the tree line tattoo on his left forearm, and ear ring and nose piercing. Homeboy had this zesty agressive energy towards me😂 you aint scaring anybody with them little shiny jewelry and the tattoo that every white girl gets once they graduate highschool. Worst service and rude