Numerous customers reported long wait times for seating and food, with many feeling ignored by staff.
Food Quality
Many reviews highlighted poor food quality, including overcooked wings, cold meals, and small portion sizes.
Staffing Problems
Several reviews mentioned the restaurant being understaffed, leading to slow service and overwhelmed employees.
Mixed Experiences
While some customers praised individual staff members for their service, the overall experience was marred by consistent complaints about service and food.
Management Concerns
Customers expressed frustration with the lack of visible management and organization during busy times, contributing to poor service.
CP
Colby Pounds
Nov 17, 2025
1.0
Worst customer service I’ve ever experienced
Ordered drinks that took 30+ mins to get to our table then finally got to order.another 30 for food and about a waited an hour and a half for them to get our tickets that we’re all wrong. It was fight night but nothing crazy at all. Almost unbelievable you would have literally had to have tried to be this slow.
Food was ehh. Lame ahh b dubs overall just terrible service
AA
Alfredo Antoine
Nov 15, 2025
1.0
The one time I ate here was over lunch and it was nearly empty yet I had to wait 10 minutes for anyone to even greet and seat us. Today I ordered online to be ready by 5:00, showed up at 5:02 and here I’m writing this review at 5:13 still waiting for my food.
If you value your time don’t come here. Completely incompetent people.
JM
James Michael
Nov 15, 2025
5.0
Traditional go-to guy spot that we really like!
EE
Enrique
Nov 9, 2025
2.0
Employees take forever to acknowledge you standing at the host podium. Terrible customer service. It’s one of the reasons I stopped dining from BWW. Plenty of employees there and I saw the hostess walking around as I walked in. Whomever the manager was on duty, get your employees in order. Acknowledge someone standing at the front and don’t have them standing around more than 10 minutes. Your dinning areas was not packed inside or outside . Plus the pace at which your servers were moving was very nonchalant.
PC
Patrick Campbell
Oct 13, 2025
1.0
Showed up Sunday and the place was 10% full. My wife and I sat there for 20 minutes with no acknowledgement. Finally a lady came by and dropped off a food menu but didn’t take our drink order. Another 10 minutes goes by and nothing. She was standing there having a nice conversation with her manager. To top it off someone walked up to the bar and got served right away. Never stepping foot in that place again.
Frequently Asked Questions About Buffalo Wild Wings
What types of food specialties does Buffalo Wild Wings in San Marcos offer?
Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.
What are the opening hours for Buffalo Wild Wings on weekdays?
From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, on Thursday from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.
What are the weekend hours at Buffalo Wild Wings in San Marcos?
On Saturday, the restaurant is open from 11:00 AM to 2:00 AM, and on Sunday from 9:30 AM to midnight.
Where is Buffalo Wild Wings located in San Marcos?
Buffalo Wild Wings is located at 1010 San Marcos Blvd, San Marcos, CA 92078, United States.
How can I contact Buffalo Wild Wings in San Marcos for reservations or inquiries?
You can reach Buffalo Wild Wings at +1 760-471-1802 for reservations or questions.
Does Buffalo Wild Wings offer takeout services at this location?
Yes, Buffalo Wild Wings in San Marcos offers takeout service as part of its restaurant options.
What nearby schools could families visiting Buffalo Wild Wings stop by?
San Marcos High School - Home of the Knights is nearby, making it convenient for families or students to visit before or after dining.
Are there other bars near Buffalo Wild Wings where visitors can continue their night out?
Yes, nearby bars include 55 Yard Line, Acapulco - San Marcos, Acapulco Mexican Restaurant Y Cantina, Shores Bar and Kitchen, and Inland Tavern, offering plenty of options for bar hopping.
What nearby restaurants offer different cuisine options around Buffalo Wild Wings?
Close by are Cocina del Charro for Mexican food, India Princess and Varanda Catering for Indian cuisine, Fratelli's for Italian dishes, and Fish House Vera Cruz for seafood.
Is there convenient banking or financial service near Buffalo Wild Wings?
Yes, Wells Fargo ATM and California Bank and Trust are nearby for easy access to banking and financial services.