Buffalo Wild Wings

3.5
1368 reviews

About

Chicken Wings RestaurantSports BarRestaurant
Award-winning Buffalo, New York-style wings in your choice of 26 sauces and seasonings.

Location

Buffalo Wild Wings
1010 San Marcos Blvd, San Marcos, CA
92078, United States

Hours

Reviews

3.5
1,368 reviews
5 stars
504
4 stars
300
3 stars
179
2 stars
116
1 star
269

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported long wait times for seating and food, with many feeling ignored by staff.

Food Quality

Many reviews highlighted poor food quality, including overcooked wings, cold meals, and small portion sizes.

Staffing Problems

Several reviews mentioned the restaurant being understaffed, leading to slow service and overwhelmed employees.

Mixed Experiences

While some customers praised individual staff members for their service, the overall experience was marred by consistent complaints about service and food.

Management Concerns

Customers expressed frustration with the lack of visible management and organization during busy times, contributing to poor service.
  • CP
    Colby Pounds
    Nov 17, 2025
    1.0
    Worst customer service I’ve ever experienced Ordered drinks that took 30+ mins to get to our table then finally got to order.another 30 for food and about a waited an hour and a half for them to get our tickets that we’re all wrong. It was fight night but nothing crazy at all. Almost unbelievable you would have literally had to have tried to be this slow. Food was ehh. Lame ahh b dubs overall just terrible service
  • AA
    Alfredo Antoine
    Nov 15, 2025
    1.0
    The one time I ate here was over lunch and it was nearly empty yet I had to wait 10 minutes for anyone to even greet and seat us. Today I ordered online to be ready by 5:00, showed up at 5:02 and here I’m writing this review at 5:13 still waiting for my food. If you value your time don’t come here. Completely incompetent people.
  • JM
    James Michael
    Nov 15, 2025
    5.0
    Traditional go-to guy spot that we really like!
  • EE
    Enrique
    Nov 9, 2025
    2.0
    Employees take forever to acknowledge you standing at the host podium. Terrible customer service. It’s one of the reasons I stopped dining from BWW. Plenty of employees there and I saw the hostess walking around as I walked in. Whomever the manager was on duty, get your employees in order. Acknowledge someone standing at the front and don’t have them standing around more than 10 minutes. Your dinning areas was not packed inside or outside . Plus the pace at which your servers were moving was very nonchalant.
  • PC
    Patrick Campbell
    Oct 13, 2025
    1.0
    Showed up Sunday and the place was 10% full. My wife and I sat there for 20 minutes with no acknowledgement. Finally a lady came by and dropped off a food menu but didn’t take our drink order. Another 10 minutes goes by and nothing. She was standing there having a nice conversation with her manager. To top it off someone walked up to the bar and got served right away. Never stepping foot in that place again.

Frequently Asked Questions About Buffalo Wild Wings

What types of food specialties does Buffalo Wild Wings in San Marcos offer?

Buffalo Wild Wings offers award-winning Buffalo, New York-style wings with a choice of 26 sauces and seasonings.

What are the opening hours for Buffalo Wild Wings on weekdays?

From Monday to Wednesday, Buffalo Wild Wings is open from 11:00 AM to midnight, on Thursday from 11:00 AM to 1:00 AM, and on Friday from 11:00 AM to 2:00 AM.