McDonald's

3.6
1475 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupAvailable

Location

McDonald's
275 Madonna Rd, San Luis Obispo, CA
93401, United States

Hours

Reviews

3.6
1,475 reviews
5 stars
572
4 stars
339
3 stars
248
2 stars
101
1 star
215

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers reported poor service, with instances of rude staff and lack of assistance at the counter.

Food Quality

While some customers enjoyed the food, there were complaints about incorrect orders and food being served cold or stale.

Cleanliness

Several reviews mentioned cleanliness issues within the restaurant, including dirty conditions and loitering.

Operational Issues

Customers expressed frustration over the lack of a drive-thru, mobile ordering problems, and inconsistent hours of operation.

Staff Friendliness

Some reviews highlighted friendly staff, but this was inconsistent, with many noting a lack of engagement from employees.
  • RF
    Ryan Fuller
    Jan 3, 2026
    4.0
    Why offer table service if you are not going to bring it to The table. The guys behind the table working are the loudest gang acting very unfriendly.
  • TG
    Tim Gambrell
    Dec 29, 2025
    1.0
    Just had a mobile order and couldnt go inside due to a sleeping baby in the backseat. Sat outside in the check-in for over 10 minutes. Woke my baby up to go get my food and it was just sitting on the counter. Crap. At least my food was cold...
  • MF
    M Flesuras
    Dec 12, 2025
    5.0
    Fast and delicious!
  • MS
    Michael Scholz
    Dec 4, 2025
    1.0
    Evidently I'm officially too old to be able to eat at McDonald's. I couldn't figure the app out, and there is absolutely ZERO customer service at this location. After waiting for help, I eventually was forced to give up and leave hungry. It's ok, I only weigh 100 pounds I can absolutely miss meals. Not! I won't be back to this location. There is no excuse to ignore customers who obviously are waiting at the counter and keep asking for help, increasing the volume in case they couldnt hear, nope, they just ignore people. I rate -10 on the customer service front. Unacceptable by corporate standards, even for McDonald's. Rated the food one star too since I never even got to order!
  • JS
    Jocelyn Sprinkle
    Nov 27, 2025
    5.0
    Very friendly staff

Frequently Asked Questions About McDonald's

What are the operating hours for McDonald's at 275 Madonna Rd, San Luis Obispo?

McDonald's at 275 Madonna Rd is open 24 hours a day, 7 days a week.

Does this McDonald's location offer delivery services?

Yes, this McDonald's offers delivery services 24/7, including same-day and no-contact delivery options.