Business Details
About
Mexican RestaurantCatererChicken RestaurantFast Food Restaurant
While some things have changed over the last few decades, El Pollo Loco's commitment to fresh, authentic food has not. Everything starts with whole chickens that are slowly marinated in a special recipe of herbs, spices, fruit juices and garlic. The chicken is then expertly fire-grilled to perfection the authentic way - on our signature open-flame grills - then hand cut into your favorite Mexican entrees. We put that same dedication and care into our handmade guacamole, salsas and dressings every day. At El Pollo Loco in San Luis Obispo,CA, we believe that when real food meets real fire the result is great taste that will keep you coming back again and again.
Location
Hours
Reviews
4.1
441 reviews
5 stars
219
4 stars
120
3 stars
47
2 stars
23
1 star
32
What are people saying?
AI-generated from recent customer reviews
Service Issues
Customers reported inconsistent service, with some experiencing rude staff and long wait times.
Food Quality
While many enjoyed the food, there were frequent complaints about dry chicken and small portion sizes.
Cleanliness
Several reviews highlighted cleanliness issues, particularly in the dining area and restrooms.
Value for Money
Customers appreciated the fair prices and good value, especially when using coupons.
Staff Performance
Some staff members received praise for their efficiency and friendliness, while others were criticized for poor communication.
- DKDavid KlabundeNov 14, 20253.0Small pieces of chicken bones in my burrito
- CMChris MOct 17, 20251.0Wanted to use an limited time deal but the girl at the counter said I couldn't use it because their card system was down and told me to use it another day?! It was only good for the day. Terrible service. Went somewhere else
- YVYuliette ValenciaJun 3, 20255.0Me gustó como atienden y las cosas estaban limpias
Frequently Asked Questions About El Pollo Loco
What are the operating hours of El Pollo Loco in San Luis Obispo?
El Pollo Loco in San Luis Obispo is open daily from 10:00 AM to 9:00 PM.
What type of cuisine does El Pollo Loco offer?
El Pollo Loco serves fresh, authentic Mexican food, specializing in fire-grilled chicken entrees.
Where is El Pollo Loco located?
El Pollo Loco is located at 11982 Los Osos Valley Rd, San Luis Obispo, CA 93405, USA.
Does El Pollo Loco accept credit card payments? If yes, which ones?
Yes, El Pollo Loco accepts American Express, Discover, and Visa credit cards.
How can I place an order with El Pollo Loco?
You can order from El Pollo Loco online via their menu at https://order.elpolloloco.com/menu/ or through their mobile app, El Pollo Loco.
Does El Pollo Loco offer catering services?
Yes, El Pollo Loco is also a caterer, providing Mexican food for events and gatherings.
Is there a nearby coffee shop where I can grab a drink before or after dining at El Pollo Loco?
Yes, Starbucks coffee shops are nearby El Pollo Loco, perfect for grabbing a coffee before or after your meal.
Where can I shop nearby after visiting El Pollo Loco?
You can visit Target Store San-Luis-Obispo and DICK'S Sporting Goods near El Pollo Loco for shopping.
Are there any nearby health-related services around El Pollo Loco?
Yes, CVS Pharmacy and Sibal Optometry are located nearby for medical and eyewear needs.
How can I contact El Pollo Loco for inquiries or feedback?
You can reach El Pollo Loco by phone at +1 805-439-5060 or via email at epl3836@eplfranchisee.com.