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Brand Certified

Chipotle Mexican Grill

3.3
(622 reviews)

About

Mexican Restaurant
Chipotle Madonna Plaza is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.

Details

  • TakeoutAvailable

Location

Chipotle Mexican Grill
297 Madonna Rd, San Luis Obispo, CA
93405, United States

Hours

Reviews

3.3
622 reviews
5 stars
228
4 stars
129
3 stars
52
2 stars
43
1 star
170

What are people saying?

AI-generated from recent customer reviews

Cleanliness

The restaurant is frequently reported as dirty, with overflowing trash and unsanitary conditions.

Service Quality

Customers consistently mention rude staff and poor service, with many feeling ignored or treated poorly.

Ingredient Availability

The location often runs out of key ingredients, leading to disappointment among customers.

Portion Sizes

Many reviews highlight small portion sizes, with customers feeling they are not getting value for their money.

Overall Experience

The overall sentiment is negative, with many customers expressing frustration and disappointment with their visits.
  • PK
    Paul Kane
    5 days ago
    3.0
    Had a bit of a wait...not because of people but because staff were to busy gossiping. Food as a whole was pretty bland in comparison to past visits.
  • JH
    Jam Hampton
    Feb 26, 2026
    2.0
    Yo this was disgusting. Rice was still hard and I thought they forgot to add my sauce but turns out thy didn’t add enough. Then the chips? They give you five chips. I’ve gotten at least half a bag each time I went to a chipotle but this one is gross 😷
  • AV
    AISHWARYA VENKAT
    Feb 13, 2026
    4.0
    Could be better. The trash overflowing. The service was very curt. They also ran out of drinks- agua fresca , chips etc even before 8 pm on a Thursday evening.
  • DG
    Dylan Greenspan
    Dec 18, 2025
    1.0
    I ordered a bowl and they didn’t put any rice in and put little to no cheese in
  • FM
    fir man
    Dec 18, 2025
    1.0
    Reject Deviation🌈🏳️‍🌈

Frequently Asked Questions About Chipotle Mexican Grill

What types of food does Chipotle Mexican Grill at Madonna Plaza offer?

Chipotle offers customizable menu items including burritos, bowls, quesadillas, tacos, and salads made with responsibly sourced, high-quality ingredients.

What are the operating hours for Chipotle Mexican Grill at 297 Madonna Rd?

The restaurant is open daily from 10:30 AM to 11:00 PM.

Brand Certified Facts from Chipotle Mexican Grill

This information is certified by Chipotle Mexican Grill and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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