Business Details
About
Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Details
- Dine-inAvailable
- DeliveryAvailable
- TakeoutAvailable
- Curbside pickupNot available
Location
Hours
Reviews
4.0
849 reviews
5 stars
379
4 stars
233
3 stars
138
2 stars
46
1 star
53
What are people saying?
AI-generated from recent customer reviews
Food Quality
Mixed reviews on food quality; some customers enjoyed it while others found it cold or poorly prepared.
Service Speed
Generally quick service reported, especially at the drive-thru, but some customers experienced long waits.
Order Accuracy
Frequent complaints about incorrect orders, with many customers receiving missing or wrong items.
Cleanliness
The restaurant is often noted for being clean, though some customers reported issues with bathroom cleanliness.
Customer Service
Service quality varies; some staff are praised for being friendly and helpful, while others are criticized for rudeness or lack of attentiveness.
- JGJohnny GNov 8, 20253.0Hamburger buns was dry and hard.
- JHJoe HealeyOct 28, 20255.0Fooods not like the old wendys but still goooooooood
- NNnicktacular06Oct 27, 20255.0Clean, fast service, would done here again : )
- LMLori MillerSep 23, 20255.0We stopped here after a show at Shoreline Amphitheatre. The drive-thru is open until 1am which was handy. I love their new Frostie flavors.
- MFMaria L FortezAug 26, 20252.0I ordered from Wendy's on July 12, 2025 total $19.22 for delivery by DoorDash. After waiting 1 hour order was cancelled. Called Wendy's for refund & they said call DoorDash. DoorDash after 3 calls said 100% would be refunded within 7-10 days which I then thought unfair as they debited my account right away yet I have to wait? RIDICULOUS!!!!!! TODAY is August 22nd & I keep calling Wendy's delivery support & keep getting nothing but apologies YET NO REFUND TODATE!!!! WHAT CUSTOMER SERVICE? WENDYS & DOORDASH SUCK!!!!!!!!
Frequently Asked Questions About Wendy's
Is San Lorenzo Wendy's still open?
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Lorenzo, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Lorenzo, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (510) 481-2481.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does San Lorenzo Wendy’s serve breakfast?
Yes, this Wendy’s location in San Lorenzo, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for Wendy's in San Lorenzo?
Wendy's in San Lorenzo is open daily from 6:30 AM to 1:00 AM, including its drive-thru service.
Does Wendy's San Lorenzo serve breakfast?
Yes, this location serves breakfast items including combos, croissant and biscuit sandwiches, coffee, and sides.
Can I order Wendy's San Lorenzo menu items online or via an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app, both providing access to the full menu.
What payment methods are accepted at Wendy's San Lorenzo?
Wendy's accepts American Express, Cash, Discover, Mastercard, and Visa payments at this location.
Is there drive-thru service at Wendy's San Lorenzo?
Yes, the drive-thru is available daily from 6:30 AM to 1:00 AM for your convenience.
How can I provide feedback or contact Wendy's San Lorenzo?
You can call the location directly at (510) 481-2481, use the Customer Care team via the Contact page or Live Chat, or fill out Wendy’s Customer Satisfaction Survey online.
Where can I buy Wendy's gift cards in San Lorenzo?
Gift cards are available in-restaurant, through various retailers, and online via the Wendy's gift card portal.
What are some nearby fast food options close to Wendy's San Lorenzo?
Nearby fast food restaurants include Popeyes® Louisiana Kitchen, Jack in the Box, KFC, and another Wendy's location, offering a variety of dining choices.
Are there any beauty or wellness services near Wendy's San Lorenzo?
Yes, nearby places like Hot Tropics spa, Proper Cuts barber and beauty salon, Headlinerz Barbershop, and Star Cut Hair & Nails provide beauty and wellness services you might visit before or after dining at Wendy's.
What other amenities are near Wendy's San Lorenzo that might be useful for visitors?
Nearby you'll find essential services such as San Lorenzo Veterinary Hospital, Tikes and Tots Childcare, ARCO and BP gas stations, plus retail and financial services like Baywide Tax Services and Bay Home Investment & Loan.