Wendy's

3.8
1484 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1185 San Leandro, San Leandro, CA
94577, United States

Hours

Reviews

3.8
1,484 reviews
5 stars
592
4 stars
373
3 stars
278
2 stars
87
1 star
154

What are people saying?

AI-generated from recent customer reviews

Customer Service

Multiple reviews highlighted poor customer service, including rudeness and inattentiveness from staff.

Order Accuracy

Many customers reported issues with incorrect orders and a lack of attention to detail when fulfilling requests.

Food Quality

Several reviews mentioned dissatisfaction with food quality, including old or improperly prepared items.

Speed of Service

While some customers praised fast service, others experienced long wait times, particularly in the drive-thru.

Cleanliness

A few customers noted cleanliness issues, including dirty tables and unsanitary conditions.
  • MR
    Manuel Rodrigues
    6 days ago
    4.0
    Love Wendy’s but the unfortunate meal was unfortunate.
  • VP
    Vada Pinson
    Nov 9, 2025
    1.0
    I’m not sure what they add to their burgers, but I stopped eating them years ago because I always felt sick after. So, I decided to give them another shot. And guess what? After just a couple of hours, my stomach started to hurt. I’m definitely done with them now.
  • JJ
    Jeremy B (Jay)
    Oct 26, 2025
    1.0
    During my recent visit to Wendy’s, I was disappointed by the level of customer service I received from an employee named Cecilia. Upon my arrival, she did not acknowledge or greet me, and throughout the interaction, she spoke to me with her back turned, avoiding eye contact entirely. This behavior came across as dismissive and unprofessional. When I attempted to place my order at the counter, Cecilia instructed me to use the self-order kiosk instead. While I understand that Wendy’s offers this option for convenience, I preferred to order directly with a staff member, as I have done in the past. Her tone and manner, however, made the experience uncomfortable and unwelcoming. Unfortunately, I have heard similar feedback from others regarding this employee’s conduct, which suggests this may not be an isolated incident. I believe Wendy’s should take this as an opportunity to review its customer service standards and ensure all team members provide a courteous, respectful, and engaging experience for every guest.
  • MW
    Marie W
    Sep 7, 2025
    2.0
    Drive thru girl handed me my 1 drink and ice cream receipt with my card. Then trying to hand me bag all at the same time. She was awful just wanted to rush and hand me everything at the same time
  • JS
    Jimy Salgado
    Aug 31, 2025
    2.0
    Deje de ir porque ordene en español la persona que me atendió hablaba español pero continuo como si no hablara español entonces otra señora me atendió esto sucedió más de una ocasión. Gracias

Frequently Asked Questions About Wendy's

Is San Leandro #6 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.