Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple reviews highlighted poor customer service, including rudeness and inattentiveness from staff.
Order Accuracy
Many customers reported issues with incorrect orders and a lack of attention to detail when fulfilling requests.
Food Quality
Several reviews mentioned dissatisfaction with food quality, including old or improperly prepared items.
Speed of Service
While some customers praised fast service, others experienced long wait times, particularly in the drive-thru.
Cleanliness
A few customers noted cleanliness issues, including dirty tables and unsanitary conditions.
MR
Manuel Rodrigues
6 days ago
4.0
Love Wendy’s but the unfortunate meal was unfortunate.
VP
Vada Pinson
Nov 9, 2025
1.0
I’m not sure what they add to their burgers, but I stopped eating them years ago because I always felt sick after. So, I decided to give them another shot. And guess what? After just a couple of hours, my stomach started to hurt. I’m definitely done with them now.
JJ
Jeremy B (Jay)
Oct 26, 2025
1.0
During my recent visit to Wendy’s, I was disappointed by the level of customer service I received from an employee named Cecilia. Upon my arrival, she did not acknowledge or greet me, and throughout the interaction, she spoke to me with her back turned, avoiding eye contact entirely. This behavior came across as dismissive and unprofessional.
When I attempted to place my order at the counter, Cecilia instructed me to use the self-order kiosk instead. While I understand that Wendy’s offers this option for convenience, I preferred to order directly with a staff member, as I have done in the past. Her tone and manner, however, made the experience uncomfortable and unwelcoming.
Unfortunately, I have heard similar feedback from others regarding this employee’s conduct, which suggests this may not be an isolated incident. I believe Wendy’s should take this as an opportunity to review its customer service standards and ensure all team members provide a courteous, respectful, and engaging experience for every guest.
MW
Marie W
Sep 7, 2025
2.0
Drive thru girl handed me my 1 drink and ice cream receipt with my card. Then trying to hand me bag all at the same time. She was awful just wanted to rush and hand me everything at the same time
JS
Jimy Salgado
Aug 31, 2025
2.0
Deje de ir porque ordene en español la persona que me atendió hablaba español pero continuo como si no hablara español entonces otra señora me atendió esto sucedió más de una ocasión. Gracias
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Leandro, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Leandro, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (510) 567-3035.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does San Leandro #6 Wendy’s serve breakfast?
Yes, this Wendy’s location in San Leandro, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-through hours for Wendy's in San Leandro?
The drive-through is open Monday to Sunday starting at 6:30 AM. It closes at midnight on Monday, Tuesday, Sunday, and at 1:00 AM from Wednesday to Saturday.
Does this Wendy's location offer breakfast?
Yes, the San Leandro Wendy's serves breakfast including combos, sandwiches, coffee, and sides. You can order via their website or mobile app.
What payment options are accepted at Wendy's San Leandro?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa for payments.
Is delivery available from this Wendy's location?
Delivery is available where offered. Check availability by entering your address in the Wendy's app or at order.wendys.com.
How can I provide feedback or contact Wendy's San Leandro?
You can contact Wendy's Customer Care via their Contact page, call 888-624-8140, complete the Customer Satisfaction Survey with your receipt info, or call the location directly at (510) 567-3035.
Does Wendy's San Leandro have dine-in and drive-thru services?
Yes, this location offers dine-in, drive-thru, takeout, and delivery services.
What nearby landmarks can help me find Wendy's in San Leandro?
Wendy's is located near San Leandro Station park, Chevron gas station, and Creekside Plaza. You can use these landmarks to find the restaurant easily.
Are there nearby dining options around Wendy's San Leandro?
Yes, nearby dining options include Zenti Bistro, Creekside Bistro, Papaito Rotisserie, and Cafe You & I, offering a variety of cuisines to explore before or after visiting Wendy's.
What nearby services are available close to Wendy's San Leandro?
Nearby services include City National Bank Branch for banking needs, Kaiser Permanente San Leandro for healthcare, and Alameda County Public Health Department for public health services.
Where can I find the menu and online ordering for Wendy's San Leandro?
You can view the menu at https://menu.wendys.com/ and place orders online at https://order.wendys.com by selecting the San Leandro location.