McDonald's

3.7
842 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich Restaurant
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • DeliveryAvailable
  • TakeoutAvailable
  • BreakfastAvailable
  • LunchAvailable

Location

McDonald's
1287 Washington St, San Leandro, CA
94577, United States

Hours

Reviews

3.7
833 reviews
5 stars
316
4 stars
189
3 stars
166
2 stars
61
1 star
101

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported long wait times, incorrect orders, and poor customer service, including rude staff and unhelpful management.

Cleanliness Concerns

Several reviews highlighted unsanitary conditions, with complaints about dirty tables and the presence of homeless individuals inside the restaurant.

Food Quality

While some customers praised the freshness of certain menu items, others noted issues with cold food, incorrect orders, and overall dissatisfaction with the quality.

Positive Staff Interactions

Despite the negative feedback, many customers appreciated friendly staff members who provided good service and made efforts to accommodate requests.

Location Challenges

The restaurant's location was often criticized for being crowded and having a high presence of homeless individuals, impacting the dining experience.
  • MA
    Manjeet Ahlawat
    4 days ago
    1.0
    Their service is too bad. If you want to use their restroom. They can charge your 2$
  • FB
    Frankie Barcelo
    Nov 12, 2025
    5.0
    💯💯💯💯💯
  • RO
    Ralph Orlatei
    Oct 19, 2025
    1.0
    40 minutes to get a iced coffee. I placed mobile order at 2:14pm was about 17 miles away by car preparing to get to work. I get there about 2:58pm and they said its not ready. I asked them if they could make it because im going to be late to work. 8 minutes go by. My work starts 3pm on sunday. Needless to say they caused me to be late to work. If thats the case put some machines like at 7/11 so we can self serve in a couple minutes.
  • JS
    Jade Sims
    Oct 16, 2025
    1.0
    They messed up my mobile order. I was supposed to get hashbrowns with my oatmeal and they didn't even put them in the bag. I will never go here again. They need to stop rushing and take their time to see if the order is right or not.
  • WR
    Wilmer Rengifo
    Oct 11, 2025
    5.0
    It’s changed for the better—honestly, the manager, a Mexican lady, is firm with the homeless but very kind to the customers. I can confidently say that compared to previous years, it’s much better now.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 1287 Washington St, San Leandro?

McDonald's is open every day from 6:00 AM to 9:00 PM.

What are the drive-through hours for McDonald's in San Leandro?

The drive-through is available daily from 6:00 AM to 9:00 PM.