Chipotle San Leandro is a fast-casual restaurant chain known for its customizable menu featuring burritos, bowls, quesadillas, tacos, and salads. The company is cultivating a better world by serving responsibly sourced, classically-cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Using only 53 real ingredients, the company’s "Food with Integrity" principles prioritize sourcing ingredients from farms that adhere to humane and sustainable practices. Chipotle team members use classic culinary techniques and serve handcrafted entrées in abundance at an extraordinary value. To get exclusive offers and earn free food, sign up for Chipotle Rewards.
Numerous reviews highlighted poor customer service, including rude staff and unprofessional behavior from management.
Food Quality
Customers reported issues with food quality, including raw or undercooked items, hair in food, and inconsistent portion sizes.
Cleanliness
Several reviews mentioned unsanitary conditions, including dirty tables and a lack of hygiene in food preparation.
Order Accuracy
Many customers experienced problems with incorrect orders and missing items, leading to dissatisfaction.
Busy Environment
The location is often busy, which contributes to slow service and long wait times.
JM
Josie Miranda
4 days ago
5.0
Needed food for a thanksgiving company lunch for 7 people. Planned it at the last minute. Was going to go around looking for places to ask if they could have catering platters in 2 hours. Somebody recommended Chipotle. I checked their app and learned you can order a “Build Your Own” pack for 4-6 people. I ordered 2 of them. (They only allow you to order 1 so I had to place 2 separate orders). Got there at the time I requested, everything was packed and ready to go. They saved the day. Food was amazing, they included bowls and utensils. It was a hit 👌
AT
A T
Nov 11, 2025
1.0
I don't understand why you won't include forks and napkins in your delivery orders
HB
Heberton Bueno
Sep 19, 2025
1.0
Terrível customer service
and the manager didn’t listen my claim …
September 18 at 9:30 pm
AP
Adelina Perez
Sep 11, 2025
1.0
DO NOT EAT HERE!!!! Unless you want to get sick, got a chicken bowl for my brother today and they served him raw chicken!!! This is so disappointing and disgusting, looks like the chicken never even touched the grill. This location is honestly careless and unsanitary!!
RR
Rumana Ruma
Sep 6, 2025
1.0
Swapped my bowl while waiting (for a while) to get my order checked out. Maybe I shouldn’t have looked away from my order
Frequently Asked Questions About Chipotle Mexican Grill
Where is Chipotle Mexican Grill San Leandro located?
Chipotle Mexican Grill San Leandro is located at 1505 E 14th St, Alameda, San Leandro, CA 94577, near Pelton Shopping Center.
What are the opening hours for Chipotle Mexican Grill in San Leandro?
Chipotle San Leandro is open Monday to Wednesday and Friday to Sunday from 10:45 AM to 11:00 PM, and closed on Thursdays.
Can I order Chipotle San Leandro food online for pickup or delivery?
Yes, Chipotle San Leandro offers in-store pickup and delivery services. You can order online via their website or the Chipotle app.
How does Chipotle San Leandro ensure the quality of its ingredients?
Chipotle follows 'Food with Integrity' principles, sourcing responsibly from farms that use humane and sustainable practices, using only 53 real ingredients without artificial colors, flavors, or preservatives.
Does Chipotle San Leandro accept credit cards and offer gift cards?
Yes, Chipotle San Leandro accepts credit cards and offers gift cards. They also provide catering services.
What is the phone number and contact email for Chipotle San Leandro?
You can reach Chipotle San Leandro at +1 510-667-6003 or by email at ca.2292.SanLeandro@chipotle.com.
Are there any popular restaurants near Chipotle San Leandro?
Yes, nearby restaurants include Nick The Greek, Luke's Grill, Le Soleil Vietnamese Noodles and Grill, Makiyaki (sushi), Dave's Hot Chicken, and Taqueria Los Pericos.
What shopping centers are near Chipotle San Leandro?
Pelton Shopping Center and Pelton Plaza are nearby shopping centers where customers can shop or grab coffee before or after visiting Chipotle.
Are there coffee shops close to Chipotle San Leandro?
Yes, Peet's Coffee is a nearby coffee shop where customers can enjoy a beverage in addition to dining at Chipotle.
What other services or amenities are nearby Chipotle San Leandro?
Nearby amenities include beauty salons like Cabana Nails and Waxing and Glory Hair, banks such as Fremont Bank, and wellness services like Solace Massage Therapy.