McDonald's

3.5
876 reviews

About

Fast Food RestaurantRestaurantBreakfast RestaurantCoffee ShopBurger JointSandwich RestaurantMcDonald's
McDonald’s USA, LLC, serves a variety of menu options made with quality ingredients to millions of customers every day. Ninety-five percent of McDonald’s approximately 13,500 U.S. restaurants are owned and operated by independent business owners. For more information, visit www.mcdonalds.com, and follow us on social: X, Instagram, TikTok and Facebook.

Details

  • Drive-throughAvailable

Location

McDonald's
31822 Del Obispo Ave, San Juan Capistrano, CA
92675, United States

Hours

Reviews

3.5
876 reviews
5 stars
327
4 stars
205
3 stars
119
2 stars
71
1 star
154

What are people saying?

AI-generated from recent customer reviews

Order Accuracy

Numerous customers reported issues with incorrect orders, including missing items and wrong food preparation.

Customer Service

Feedback highlighted a mix of experiences, with some praising friendly staff while others criticized rude service and lack of attentiveness.

Cleanliness

Several reviews mentioned unsanitary conditions, including dirty seating areas and bathrooms, impacting the overall dining experience.

Food Quality

Customers expressed dissatisfaction with food quality, citing undercooked items and concerns about freshness.

Drive-Thru Efficiency

Many reviews noted slow service at the drive-thru, with long wait times and issues with order processing.
  • IN
    Isaac N
    6 days ago
    5.0
    Greeted with a Ile and great service
  • JM
    Jack Mathis
    Jan 3, 2026
    5.0
    Good staff. Always tip for curb service.
  • SA
    Sergio Ambriz
    Dec 27, 2025
    1.0
    They will swap the warm food ready for you and give it to mobile order instead and give you the cold one that’s been waiting and then proceeded not check if everything was right in the bag
  • CE
    Carlos Estrada
    Dec 20, 2025
    4.0
    Another typical Mcdonld's, with all your favorite food. They had the seasonal yearly McRib.
  • WB
    William Brown
    Nov 30, 2025
    3.0
    I'm addicted to their French fries. Always hot, always good. This McDonald's location is exactly what you expect to have McDonald's if anything really special, I guess have a playground but I've never wanted to connect with my inner child and climb on it. So as far as I know, it's good, I've never seen any kids in it so. I'm guessing it's probably clean, cause it doesn't seem like it would get a chance to be dirty. The service is fast and good. The one time that they did get my order wrong when I came back. They corrected it quickly and didn't charge me extra.

Frequently Asked Questions About McDonald's

What are the regular operating hours of McDonald's at 31822 Del Obispo Ave?

McDonald's is open from 4:30 AM to midnight on Monday through Thursday and Sunday, and until 1 AM on Friday and Saturday.

When is the drive-thru service available at this McDonald's location?

The drive-thru is open from 4:30 AM to midnight Monday through Thursday and Sunday, and until 1 AM on Friday and Saturday.