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Subway

3.3
(262 reviews)

Business Details

1600 Saratoga Ave., San Jose, CA
95129, United States
(408) 379-1134
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Jose Subway® Restaurant at 1600 Saratoga Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1600 Saratoga Ave., San Jose, CA
95129, United States

Hours

Monday8:30 AM - 8:30 PM
Tuesday8:30 AM - 8:30 PM
Wednesday8:30 AM - 8:30 PM
Thursday8:30 AM - 8:30 PM
Friday8:30 AM - 9:00 PM
Saturday8:00 AM - 9:00 PM
Sunday8:00 AM - 8:00 PM

Reviews

3.3
262 reviews
5 stars
88
4 stars
48
3 stars
40
2 stars
14
1 star
72
  • ES
    E S
    Mar 23, 2026
    1.0
    The owner, a short asian lady, is extremely skimpy on all of the ingredients. She will argue with you in front of customers. I think she scares the staff into also being cheap. If you expect those big overflowing sandwiches, skip this location and head over to Togos instead, down the street.
  • JA
    J. Alvarez
    Mar 14, 2026
    5.0
    The young man with the curly hair that works here is always positive, patient but efficient when multiple customers show up. Thanks Hector
  • AG
    Adrianna Gonzales
    Mar 5, 2026
    1.0
    HORRIBLE customer service from Alma. I forgot to add toasted to my order so I called after placing my order and she was very rude over the phone. She said “ did add it to your order” I said no. She then said okay and hung up. VERY UNPROFESSIONAL. As I went to pick up my order i accidentally used a small cup instead and I said I’m sorry and I grabbed a large cup which my friend ordered and I asked her if this was a large cup and she stated “ well you touched it” and i politely said why are you being very unprofessional and rude and she was talking in Spanish to her other coworkers who were there which made me feel very uncomfortable. I will not recommend this store to anyone.
  • KS
    Kartik Shah
    Feb 7, 2026
    1.0
    Very unpleasant experience at this Subway. I had seen reviews about rude staff before, and unfortunately experienced it myself. I rarely leave bad reviews, but this was exceptionally poor. Customers using Subway coupons are treated differently, even though coupons are issued by Subway itself. Staff claimed the register “does not take coupons” and refused to even try. When questioned again, employees spoke among themselves in Spanish and ignored me. Ingredients were extremely limited (only a few pieces of veggies on a footlong), and asking for one extra piece was met with attitude. A mistake was made on my order, and instead of fixing it politely, the staff blamed me. When I asked them to be polite, I was told I could leave. I stayed only to avoid wasting food, but I will never return. Not expecting luxury service—just basic respect, which was completely missing here.
  • AK
    Amy K.
    Feb 3, 2026
    1.0
    I really can't speak for the food, but the woman who was working at 7:10 on February 3rd, 2026 was incredibly rude. So much so that I left without even ordering. I usually love Subwaybso I was really disappointed. I started to order my sandwich and before I could finish my sentence, she asked me which kind of bread. I was looking around for the bread selection and asked about the options, she said something about white and "cheese" bread. I started to ask about wheat she sharply interrupted me and said "no. Just listen." That's when I said " I'm good" and walked out. I've done customer service for 30 years and I've never seen this kind of unprofessionalism from a grown woman. The whole vibe from the second I walked in was "get out." Not a problem. I won't be back.

Frequently Asked Questions About Subway

Where is Subway located in San Jose?

Subway is located at 1600 Saratoga Ave., Store 73, in the Westgate Center, San Jose, CA 95129.

What are the operating hours for Subway at Westgate Center?

Subway is open Monday to Thursday from 8:30 AM to 8:30 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.

Brand Certified Facts from Subway

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