Safeway

Reviews

• JD

  Jose Dominguez

  1 day ago
  1.0
  Low stock, dirty, boxed refrigerated/frozen items on floor blocking walk paths and freezer doors without an employee in sight, waited at customer service not knowing it was closed and 2 employees just stood by me not asking if i needed help. Once I finally asked he said it was closed definitely could have saved some time maybe he could be more useful and stock some of that frozen thats on the floor for god knows how long
• DA

  Daniel Amaya

  6 days ago
  1.0
  In this store there’s a guy who bags groceries, a chubby guy with glasses and a Mafalda-style haircut, who is very disrespectful. He provokes customers into arguments and even kicks them out of the store like he owns the place. I don’t understand how someone like that is allowed to work here.
• MF

  Michael Ferreira

  Apr 8, 2026
  3.0
  the customer service yng lady was polite and helpful ful the late night/closing staff are very sour looking and just not very welcoming.
• AS

  Amini Ahmad shakib

  Mar 27, 2026
  1.0
  Hello, today after noon03/26/26, I went to the Safeway that is near my house on Brayham Lane. I went there to buy the items for my child from the WIC card. After I went there and bought it, the machines were not working. I then contacted the supervisor, who was a white woman. She again, in a very rude manner, told me that she had sent me the money. But since the money didn’t arrive for me, I told her that she didn’t send it, and they took the money from my child’s WIC card. She said no, she sent it to me. When I tried to take a picture, she behaved very rudely with me and told me that she would send it. She is a very weak, disorganized, and undisciplined staff member. Thank you
• SW

  Spake Wisdom

  Mar 26, 2026
  2.0
  I went here on 3/6/26, roughly at 5 PM. Writing this review, I'd have to say this has to be possibly the poorest Safeway I've ever visited. First, I went to the deli and there weren't any issues (technically speaking), but the young staff appeared to not want to be there. When I asked a question, there weren't any smiles or anything special, but I was assisted and received an answer without issues to be fair. Next, I encountered a young and tall Caucasian female with a long sleeve sweater sweeping the floors. I greeted her, she just stormed past and then I asked, 'Hey, you like working here?" She gave me a dirty look, totally in her own world and continued walking away. Usually, I have conversations with people at Trader Joe's or other places I've gone to just to chat and get to know the store and employees. Later, I happened to encounter her again and decided to ask about a ready to eat salad. She avoided eye contact, didn't want to face me and just mumbled something and walked away. So, I asked, "Do you recommend the hot deli food?" She looked down at the ground, facing me sideways and said, "Personally I don't prefer it," or something she mumbled that I couldn't hear clearly with zero smile or warmth, and quickly walked away. It felt intense. I just said, "Oh, okay—thanks." Technically, she did answer my question and sort of made a tiny amount of effort. But, not really. Perhaps customers here typically don't ask questions to the employees and the management doesn't train them in customer service. When I was at the self checkout area, the male employee there also was totally unfocused and doing something else. Nearly every Safeway I'v gone to, I'm immediately assisted. However, I wasn't here. Finally, when I tried to exit at the door, the door was apparently locked (because of a 7 PM rule I didn't know). When I turned around, I saw that same tall Caucasian female again at the front talking to another female. I clarified that the door wasn't working in a friendly manner, and before I even approached, the tall Caucasian female (who was giving me dirty looks and being unhelpful and unfriendly) saw me and instantly ran away and disappeared. When I approached, the other young female there, she told me the door was locked because of the time and to use the other door, and walked away and started doing something else. I just told her thank you in a friendly manner (apparently I was talking to myself), then I walked to the main entrance and left. Ultimately, I will not come back here. It's completely unwelcoming, the selection is basic, the store is outdated and the customer service is extremely poor. I suggest to go to a better supermarket for a much better experience. Especially if you both want and expect great customer service.

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