Wingstop

3.6
459 reviews

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Jose Coleman Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
503 Coleman Ave Ste 40, San Jose, CA
95110, United States

Hours

Reviews

3.6
459 reviews
5 stars
182
4 stars
108
3 stars
58
2 stars
34
1 star
77

What are people saying?

AI-generated from recent customer reviews

Food Quality

Customers frequently reported issues with food quality, including undercooked wings, old oil, and missing items in orders.

Service Issues

Many reviews highlighted poor customer service, including rude staff, long wait times, and incorrect orders.

Cleanliness

Several customers noted that the restaurant was not clean, with dirty tables and unsanitary conditions.

Positive Staff Interactions

Despite the negative feedback, some customers praised specific staff members for their excellent service and friendliness.
  • VS
    voncile sykes
    Nov 11, 2025
    1.0
    They seem too take care of there own very well they were all Mexican I'm black the chicken was fried so hard I couldn't even bite into the skin it was like leather on top of that there was feathers on the chicken I got sick 🤢🤒 wasn't feeling it when I asked for the manager she gave me attitude like I cooked it..
  • MN
    michael n
    Nov 8, 2025
    1.0
    Disgusting, old, cold, soggy food. Pls fire whoever was on night shift…
  • AM
    Ahmad Mumtaz
    Oct 5, 2025
    1.0
    So I love the food at Wingstop and get it all the time, however I sent my teenager daughter to buy me a 10-piece wet wings meal, and it was done wrong—not soaking wet as specifically requested. This is the third time this has happened to her, and I feel she was taken advantage of. I have previous pictures and proof, as I always order mine wet and expect to have sufficient sauce. Most of the time I have ordered it was done right? If not, I would ask and they would fix it but I feel like with my teenage daughter because she wouldn’t ask. They felt they can just send the order however they want because this happened three times in a row to her. I contacted the manager, Myra, who failed to fix the issue. Instead of replacing the whole meal, she offered only six pieces, claiming the sauce was low so that warrants only a 6 piece replacement. I explained that only replacing it with six pieces was unfair since the entire 10-piece meal, fries, and drink were ruined if the main part of the meal is done wrong the whole meal is ruined. I’m not trying to get more than what I paid for.. This attempt to save four pieces ruins the opportunity to make it right. She even recognized that past orders were also done wrong but all she can offer is 6pieces. I will give her the benefit of the doubt that she is not authorized and I have to contact corporate, which I did. Below are pictures of most recent order, which Myra confirms is not what they call “wet option”. So long story short, make sure to check your order.
  • MG
    Misha’el Garcia
    Aug 26, 2025
    1.0
    I'm almost certain the food is the same as other Wingstops around here, but I didn't get a chance to try because they have a guard for the bathroom that doesn't let anybody use the bathroom prior to ordering. I work in the area at a location without a bathroom and had my work gear and uniform on, but they acted as if I was through there with a spray paint can in hand. I was treated like a criminal before I could order anything. I took my business to Panera next door where there is friendly service and a welcoming atmosphere. You would think with an empty business, they would want to at least look a little busy with folks coming through and put some effort into making a welcoming atmosphere.
  • FF
    Fonouvdior
    Aug 18, 2025
    4.0
    Grabbed some chicken wings at Wingstop for late dinner.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.