When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Jose Coleman Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.
Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.
Food Quality
Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the restaurant, including dirty tables and issues with the restroom.
Pricing Concerns
Customers expressed dissatisfaction with rising prices and perceived overcharging for food items.
Positive Staff Experiences
Despite the negative feedback, some customers praised individual staff members for their excellent service.
BE
Beau Elliott
Feb 18, 2026
1.0
they took like 2 hours to make by uber eats meal. absolutely ridiculous.
NS
nikki sotelo
Feb 6, 2026
1.0
This wing stop is a peace of crap. Bad service, not clean. When you order your food online they give you no sauce and make you pay a dollar for each small side of ranch and blame it on the landlord/owner for making them do that for EVERY order. Like it should come with at least 1-2 stop skimming people for money.
Never in the last 10 years have I heard of something so dumb. A whole $8 meal just from purchasing sides of ranch, what a joke.
Who put them in business honestly. No other wing stop branch does this.
VS
voncile sykes
Nov 11, 2025
1.0
They seem too take care of there own very well they were all Mexican I'm black the chicken was fried so hard I couldn't even bite into the skin it was like leather on top of that there was feathers on the chicken I got sick 🤢🤒 wasn't feeling it when I asked for the manager she gave me attitude like I cooked it..
MN
michael n
Nov 8, 2025
1.0
Disgusting, old, cold, soggy food. Pls fire whoever was on night shift…
AM
Ahmad Mumtaz
Oct 5, 2025
1.0
So I love the food at Wingstop and get it all the time, however I sent my teenager daughter to buy me a 10-piece wet wings meal, and it was done wrong—not soaking wet as specifically requested. This is the third time this has happened to her, and I feel she was taken advantage of. I have previous pictures and proof, as I always order mine wet and expect to have sufficient sauce. Most of the time I have ordered it was done right? If not, I would ask and they would fix it but I feel like with my teenage daughter because she wouldn’t ask. They felt they can just send the order however they want because this happened three times in a row to her.
I contacted the manager, Myra, who failed to fix the issue. Instead of replacing the whole meal, she offered only six pieces, claiming the sauce was low so that warrants only a 6 piece replacement. I explained that only replacing it with six pieces was unfair since the entire 10-piece meal, fries, and drink were ruined if the main part of the meal is done wrong the whole meal is ruined. I’m not trying to get more than what I paid for.. This attempt to save four pieces ruins the opportunity to make it right. She even recognized that past orders were also done wrong but all she can offer is 6pieces. I will give her the benefit of the doubt that she is not authorized and I have to contact corporate, which I did.
Below are pictures of most recent order, which Myra confirms is not what they call “wet option”.
So long story short, make sure to check your order.
Our nutrition and allergen information can be found at the following locations:
www.wingstop.com/nutrition
www.wingstop.com/allergens
How can I send you feedback?
We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.
Am I able to submit ideas to Wingstop for future consideration?
We at Wingstop Restaurants Inc. ("Wingstop") are proud that our fans are excited by our brand and want to share their ideas, innovations, flavors, and other wing-loving thoughts with us. However, Wingstop has a full-time staff of wing experts who we rely on to generate new ideas for our brand and our fans. Not that your ideas are unworthy, but you don't want to put the team out of a job. And our lawyers tell us that we need to avoid unsolicited ideas because we don't want to have any dispute as to ownership of those great ideas. Below is more legal mumbo jumbo explaining our policy.
UNSOLICITED IDEAS
Customers of Wingstop may have the perfect idea for a new concept, and we may be missing out on an exciting opportunity, but ownership and protection must be considered. Wingstop maintains a policy that does not permit it or its employees to accept any unsolicited ideas from outside sources (fans and other third parties).
Wingstop strives to innovate and create through internal business departments and their employees. With this in mind, if we create a new concept through our internal experts, and a talented customer/fan submits a substantially similar idea, determining who the originator of the wing-tastic idea is would be a challenge. To better protect ourselves as well as all of our fans out there, we must adhere to this strict policy which does not permit the review, consideration, or acceptance of such ideas from outside parties to avoid any confusion of ownership. Therefore, we encourage you not to send us unsolicited ideas.
TERMS GOVERNING SUBMISSIONS
If you nevertheless insist on sending us your unsolicited ideas, the following conditions apply:
Wingstop shall have no obligations concerning the submissions, including no obligation to review the submissions, return any materials, or acknowledge receipt of the submissions.
All submissions will be deleted from working files within Wingstop and no response will be delivered to confirm receipt of any submissions.
Due to archiving requirements, your email may be retained on our system, but please understand this is not an effort to keep record of our customers' great ideas; rather, it is incidental to archiving.
How can I input special instructions into my online order?
We offer the most commonly ordered menu items as options for our online ordering system. If you're craving something special and can't find it online, call your Wingstop directly and they'll get your flavor hooked up.
How do I locate a restaurant near me?
Click the Locations link located at the top of the Wingstop website located at www.wingstop.com.
How do I reset my password if I have forgotten or lost it?
Click the "Forgot Password?" link on the login page.
What types of wings does Wingstop San Jose Coleman Ave. offer?
Wingstop San Jose Coleman Ave. offers classic or boneless wings as well as tenders with over 11 iconic flavors including Lemon Pepper and Original Hot.
What are the operating hours for Wingstop on weekends?
Wingstop operates from 10:00 AM to 2:00 AM on Fridays and Saturdays, and from 10:00 AM to 1:00 AM on Sundays.
Does Wingstop San Jose Coleman Ave. offer delivery and pickup services?
You can order online through the Wingstop website menu or via the Wingstop app available on Apple App Store and Google Play Store.
What payment methods are accepted at Wingstop San Jose Coleman Ave.?
Wingstop accepts American Express, Discover, MasterCard, and Visa payment options.
Is there a drive-through service available at Wingstop San Jose Coleman Ave.?
No, Wingstop San Jose Coleman Ave. does not have a drive-through service.
Can I find a Starbucks near Wingstop San Jose Coleman Ave.?
Yes, there is a Starbucks coffee shop nearby where you can enjoy coffee or smoothies before or after visiting Wingstop.
Is there a park near Wingstop where families can relax?
Yes, the Guadalupe River Park Conservancy and Rotary PlayGarden are nearby parks where families can enjoy playgrounds and outdoor activities before or after dining at Wingstop.
Where can I shop for groceries near Wingstop San Jose Coleman Ave.?
Target Coleman and Target Store San-Jose-College-Park are nearby locations where you can shop for groceries and more when visiting the Wingstop area.
Does Wingstop San Jose Coleman Ave. accommodate wheelchair users?
Yes, Wingstop provides wheelchair accessible entrance, parking, seating, and restrooms.
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