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Wingstop

3.6
(461 reviews)

Business Details

503 Coleman Ave Ste 40, San Jose, CA
95110, United States
(408) 297-9464
https://www.wingstop.com/

About

Chicken Wings RestaurantChicken RestaurantRestaurant
When you're in the mood for bold flavors and customizable wings, look no further than Wingstop San Jose Coleman Ave.. Order online for carryout or delivery and enjoy our classic or boneless wings, or try our tenders and chicken sandwich. With a choice of over 12 iconic flavors, our made-to-order wings are crafted to satisfy any craving. From the rich taste of Garlic Parmesan to the spicy kick of Cajun, our mouthwatering flavors will satisfy you every time. Whatever your flavor preference, pair your wings with our crispy, seasoned fries or treat yourself with our signature loaded Voodoo Fries.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Accepts reservationsNot available

Location

Wingstop
503 Coleman Ave Ste 40, San Jose, CA
95110, United States

Hours

Reviews

3.6
461 reviews
5 stars
182
4 stars
108
3 stars
58
2 stars
34
1 star
79

What are people saying?

AI-generated from recent customer reviews

Service Issues

Customers frequently reported poor service, including rude staff, long wait times, and incorrect orders.

Food Quality

Many reviews highlighted inconsistent food quality, with complaints about cold, undercooked, or improperly prepared items.

Cleanliness

Several customers noted unsanitary conditions in the restaurant, including dirty tables and issues with the restroom.

Pricing Concerns

Customers expressed dissatisfaction with rising prices and perceived overcharging for food items.

Positive Staff Experiences

Despite the negative feedback, some customers praised individual staff members for their excellent service.
  • BE
    Beau Elliott
    Feb 18, 2026
    1.0
    they took like 2 hours to make by uber eats meal. absolutely ridiculous.
  • NS
    nikki sotelo
    Feb 6, 2026
    1.0
    This wing stop is a peace of crap. Bad service, not clean. When you order your food online they give you no sauce and make you pay a dollar for each small side of ranch and blame it on the landlord/owner for making them do that for EVERY order. Like it should come with at least 1-2 stop skimming people for money. Never in the last 10 years have I heard of something so dumb. A whole $8 meal just from purchasing sides of ranch, what a joke. Who put them in business honestly. No other wing stop branch does this.
  • VS
    voncile sykes
    Nov 11, 2025
    1.0
    They seem too take care of there own very well they were all Mexican I'm black the chicken was fried so hard I couldn't even bite into the skin it was like leather on top of that there was feathers on the chicken I got sick 🤢🤒 wasn't feeling it when I asked for the manager she gave me attitude like I cooked it..
  • MN
    michael n
    Nov 8, 2025
    1.0
    Disgusting, old, cold, soggy food. Pls fire whoever was on night shift…
  • AM
    Ahmad Mumtaz
    Oct 5, 2025
    1.0
    So I love the food at Wingstop and get it all the time, however I sent my teenager daughter to buy me a 10-piece wet wings meal, and it was done wrong—not soaking wet as specifically requested. This is the third time this has happened to her, and I feel she was taken advantage of. I have previous pictures and proof, as I always order mine wet and expect to have sufficient sauce. Most of the time I have ordered it was done right? If not, I would ask and they would fix it but I feel like with my teenage daughter because she wouldn’t ask. They felt they can just send the order however they want because this happened three times in a row to her. I contacted the manager, Myra, who failed to fix the issue. Instead of replacing the whole meal, she offered only six pieces, claiming the sauce was low so that warrants only a 6 piece replacement. I explained that only replacing it with six pieces was unfair since the entire 10-piece meal, fries, and drink were ruined if the main part of the meal is done wrong the whole meal is ruined. I’m not trying to get more than what I paid for.. This attempt to save four pieces ruins the opportunity to make it right. She even recognized that past orders were also done wrong but all she can offer is 6pieces. I will give her the benefit of the doubt that she is not authorized and I have to contact corporate, which I did. Below are pictures of most recent order, which Myra confirms is not what they call “wet option”. So long story short, make sure to check your order.

Frequently Asked Questions About Wingstop

Where can I find nutritional information?

Our nutrition and allergen information can be found at the following locations: www.wingstop.com/nutrition www.wingstop.com/allergens

How can I send you feedback?

We take our customer feedback seriously and value your input. If you have any issues that require our attention, or just want to drop us a nice note, please fill out the Contact Us form and we'll be in touch to assist you.

Brand Certified Facts from Wingstop

Wingstop partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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