Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Multiple customers reported issues with incorrect orders, including missing items and wrong food being served.
Service Speed
Many reviews highlighted long wait times for both mobile and drive-thru orders, with some customers expressing frustration over delays.
Food Quality
Feedback on food quality was mixed; while some enjoyed the taste, others complained about cold or poorly prepared items.
Cleanliness
Several customers noted unsanitary conditions in the dining area, including dirty tables and floors.
Staff Friendliness
Despite the issues, many customers praised the friendliness and helpfulness of the staff.
JF
J.R. Flores
Nov 14, 2025
4.0
Clean, friendly location.
AA
Anna
Oct 31, 2025
1.0
Now it is 8:20 am
And it is not opened
JR
John R
Oct 19, 2025
1.0
Hows my order still not done when i did a mobile order 15 min before i show up and the store is empty 🤦🏽♂️
YS
Young Shin
Oct 1, 2025
1.0
Only got two small tenders when i ordered 3… wow
LB
Lucy Bryand
Sep 14, 2025
1.0
Only Wendy's I know that never, ever pays attention on what you order! You get home & find out they didn't care what you ordered. It's happened more than once & will not be going back
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Jose, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Jose, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (408) 243-5339.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Saratoga Ave #1 Wendy’s serve breakfast?
Yes, this Wendy’s location in San Jose, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
Is the Wendy's at 990 Saratoga Ave in San Jose currently open?
Yes, this Wendy's location is open and committed to serving quality food every day.
What are the drive-thru hours for Wendy's at 990 Saratoga Ave?
Drive-thru is open Monday to Thursday and Sunday from 6:30 AM to 2:00 AM, and Friday and Saturday from 6:30 AM to 3:00 AM.
Does this Wendy's location serve breakfast?
Yes, the Wendy's at 990 Saratoga Ave serves breakfast, including combos, sandwiches, coffee, and sides.
Can I order Wendy's food online or via an app?
Yes, you can order online at order.wendys.com or via the Wendy's app available on the App Store.
What payment options are accepted at Wendy's on Saratoga Ave?
This location accepts American Express, Cash, Discover, Mastercard, and Visa.
Is there a way to provide feedback or contact this Wendy's location directly?
You can contact Customer Care via Wendy's website or call (408) 243-5339 to reach this location directly.
Does Wendy's at 990 Saratoga Ave offer delivery and takeout?
Yes, this location offers delivery and takeout, including dine-in and drive-thru services.
Are there any nearby coffee shops where I can visit before or after Wendy's?
Yes, Starbucks is nearby, making it convenient to enjoy coffee before or after your meal at Wendy's.
Can I visit any health or wellness centers near Wendy's at 990 Saratoga Ave?
Yes, Health Integration Chiropractic and Alternative Health Wellness Center are nearby if you're interested in chiropractic or holistic wellness services.
Are there any beauty salons or spas near the Wendy's on Saratoga Ave?
Yes, ESpa & Salon and Trending Nails Spa are close by for any beauty and spa needs.