Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Customers reported inconsistent service speed, with some experiencing long waits, especially in the drive-thru.
Food Quality
Mixed reviews on food quality; some enjoyed fresh and hot meals, while others received cold or incorrect orders.
Cleanliness
The restaurant was frequently noted as clean and well-maintained, including the bathrooms.
Customer Service
Customer service experiences varied; some praised friendly staff, while others reported unhelpful or rude interactions.
Value for Money
Many customers appreciated the value of meals, though some felt prices were high for the quality received.
GA
Guide Albert
Nov 15, 2025
5.0
Fast and professional service.. food was delicious. Awesome!
SO
SAMANTHA OCONNOR
Oct 4, 2025
1.0
Guy was too slow
CS
Carlos Eduardo Sandoval
Sep 25, 2025
5.0
Muy rápido y confiable
AA
anastsia2
Sep 18, 2025
5.0
Awesome service!!
DR
Diana Rodriguez
Sep 16, 2025
5.0
Great food and great service! I have only eaten the Parmesan Caesar salad and the spicy nuggets, so I don't have an opinion for the burgers.
If you're lactose intolerant like me, you can opt to get a salad without cheese. I also swapped the grilled chicken for a spicy chicken fillet. The salads are almost always very green and crisp! Only once at an entirely different Wendy's did I get a salad with a few greens of questionable quality.
I miss their cold brew frosty-ccinos, their "new" Frosty Cream cold brew tastes completely different and much too sweet for me.
Next time I think I'll ask for light vanilla syrup and see if it makes any difference.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Jose, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Jose, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (408) 287-9903.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does Monterey Rd-#31 Wendy’s serve breakfast?
Yes, this Wendy’s location in San Jose, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the operating hours for the drive-through at Wendy's on Monterey Rd?
The drive-through at Wendy's is open daily from 6:30 AM to midnight (00:00).
Does the Monterey Rd Wendy's location serve breakfast?
Yes, this Wendy's location serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
Can I order Wendy's food online or through an app?
Yes, you can order online at order.wendys.com or through the Wendy's mobile app available on the Apple App Store.
What payment options are accepted at Wendy's on Monterey Rd?
Wendy's accepts American Express, Cash, Discover, MasterCard, and Visa.
Does this Wendy's location offer dine-in and drive-thru service?
Yes, this Wendy's offers dine-in, drive-thru, takeout, and delivery (where available).
Where can I find the menu and nutritional information for Wendy's?
Menu pricing and nutrition information are available on order.wendys.com or the Wendy's mobile app. Nutrition details update as you customize your order.
How can I provide feedback or contact the Wendy's Monterey Rd location?
You can call the location at (408) 287-9903, leave feedback via the Wendy's Customer Satisfaction Survey, or contact Customer Care through the Wendy's website and live chat.
Is Wendy's hiring at the San Jose, CA Monterey Rd location?
Check current job openings for this location via the Wendy's Careers page by searching for San Jose, CA.
What nearby accommodations are available if I'm visiting Wendy's at Monterey Rd?
Nearby accommodations include Americas Best Value Inn San Jose Convention Center and Travelers Rest Motel, convenient for visitors planning to dine at Wendy's.
Are there other dining options close to Wendy's on Monterey Rd?
Yes, nearby dining options include Denny's, TOGO'S Sandwiches, and Starbucks, offering breakfast, sandwiches, and coffee.
How can nearby services help customers visiting Wendy's?
Nearby services like Chevron gas station and ExtraMile convenience store can help customers refuel their vehicles or pick up essentials before or after visiting Wendy's.