Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times in the drive-thru, and incorrect orders.
Food Quality
Many reviews mentioned cold, poorly prepared food, with specific complaints about burgers and fries being stale or not fresh.
Staff Behavior
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality of food received.
Positive Experiences
Despite the negative feedback, some customers praised specific menu items and noted good experiences with certain staff members.
JF
jay franc
Feb 8, 2026
1.0
Cold burger. Nasty. Explains why I was the only one at the drive thru on a Friday night.
TN
Trami Nguyen
Feb 3, 2026
5.0
Yummy!
BE
brian eads
Jan 31, 2026
1.0
Rip off prices and poor quality....dont do it.
4.99 for jr bacon cheeseburger that is cold and tastes funny. Wow
SV
Sylvia Veliz
Jan 20, 2026
5.0
I love wendys
BR
Bryan Reed
Nov 20, 2025
5.0
I spent 5 bucks on boo books in October and now Wendy hates to see me coming....I have I think close to 40 free frosties. I've been giving em out I have so many!
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on E Capital Expy in San Jose?
The drive-thru at Wendy's located at 1845 E Capitol Expy, San Jose, CA, is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can order through the Wendy's app or online at order.wendys.com to check delivery availability for your address.
Can I use the Wendy's mobile app to place an order?
Yes, you can order using the Wendy's app available on the App Store or via their website order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's at 1845 E Capital Expy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at this San Jose location with feedback or questions?
You can reach customer care through their Contact page, call 888-624-8140, complete their satisfaction survey online, or directly call (408) 270-0900 for this location.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on Wendy's website at order.wendys.com or in the mobile app. Nutrition info is also provided in-restaurant.
What are some nearby places of interest around Wendy's at 1845 E Capitol Expy?
Nearby places include Starbucks, Jamba Juice, Subway, Baskin-Robbins, and Red Lobster, offering additional dining and beverage options around Wendy's.
How can nearby automotive shops like Midas or SpeeDee-Midas be useful when visiting Wendy's?
If you need vehicle services such as emissions inspection or tire repair while visiting Wendy's, Midas and SpeeDee-Midas are conveniently located nearby for quick automotive assistance.
Are there nearby places for dessert or coffee after dining at Wendy's?
Yes, you can visit Starbucks, Baskin-Robbins, Jamba Juice, or Sweet Spot for coffee, ice cream, smoothies, and desserts near Wendy's.
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