Wendy's

3.5
1007 reviews

About

Fast Food RestaurantBreakfast Restaurant
Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • Curbside pickupNot available

Location

Wendy's
1845 E Capitol Expy, San Jose, CA
95121, United States

Hours

Reviews

3.5
1,007 reviews
5 stars
344
4 stars
258
3 stars
161
2 stars
77
1 star
167

What are people saying?

AI-generated from recent customer reviews

Service Issues

Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.

Food Quality

Many reviews mentioned cold, poorly prepared food, with specific complaints about burgers and fries being stale or not fresh.

Staff Training

Customers expressed concerns about staff training and professionalism, noting rude behavior and mistakes in order taking.

Pricing Concerns

Several reviews highlighted high prices relative to the quality of food received, with some feeling that the value was lacking.

Positive Experiences

Despite the negative feedback, some customers praised the food quality and service at this location, particularly for breakfast items.
  • TS
    Tim Shepard
    Oct 25, 2025
    1.0
    They changed the romaine lettuce for shredded Iceberg! The cashier tried to charge me 20$ for a chicken sandwich meal because he rang it up seperately. They always forget to give me my hot sauce and I have to dig through the bag to catch them. The chili is no good without hot sauce. This is the end for Wendys. Too many cheap dumb business decisions and poor staff training.
  • MC
    Maria L Chavez
    Oct 25, 2025
    5.0
    Went after work thru drive thru and the grab bag for $7 the jr burger was like a slider but it did the job along with the 4 chicken nuggets
  • AA
    ANGEL
    Oct 14, 2025
    1.0
    The service in the morning sucks no people skills avoid the wendys here and corporate will be getting a call.
  • AM
    armando munoz-hernandez
    Sep 21, 2025
    5.0
    Biggie bag deals, jbc combo, and chicken nugget party packs. They are delicious and TONS of food for your $.
  • JZ
    Jose Zaragoza
    Aug 23, 2025
    1.0
    Foods was trash n the restaurant is dirty

Frequently Asked Questions About Wendy's

Is E Capital 32 Wendy's still open?

Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.

Is Wendy’s delivery available near me?

To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.