Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, poorly prepared food, with specific complaints about burgers and fries being stale or not fresh.
Staff Behavior
Several customers experienced rude or unprofessional behavior from staff, contributing to a negative dining experience.
Pricing Concerns
Customers expressed dissatisfaction with high prices relative to the quality of food received, feeling it was not worth the cost.
BR
Bryan Reed
Nov 20, 2025
5.0
I spent 5 bucks on boo books in October and now Wendy hates to see me coming....I have I think close to 40 free frosties. I've been giving em out I have so many!
TS
Tim Shepard
Oct 25, 2025
1.0
They changed the romaine lettuce for shredded Iceberg! The cashier tried to charge me 20$ for a chicken sandwich meal because he rang it up seperately. They always forget to give me my hot sauce and I have to dig through the bag to catch them. The chili is no good without hot sauce. This is the end for Wendys. Too many cheap dumb business decisions and poor staff training.
MC
Maria L Chavez
Oct 25, 2025
5.0
Went after work thru drive thru and the grab bag for $7 the jr burger was like a slider but it did the job along with the 4 chicken nuggets
AA
ANGEL
Oct 14, 2025
1.0
The service in the morning sucks no people skills avoid the wendys here and corporate will be getting a call.
AM
armando munoz-hernandez
Sep 21, 2025
5.0
Biggie bag deals, jbc combo, and chicken nugget party packs. They are delicious and TONS of food for your $.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
What are the drive-thru hours at Wendy's on E Capital Expy in San Jose?
The drive-thru at Wendy's located at 1845 E Capitol Expy, San Jose, CA, is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can order through the Wendy's app or online at order.wendys.com to check delivery availability for your address.
Can I use the Wendy's mobile app to place an order?
Yes, you can order using the Wendy's app available on the App Store or via their website order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's at 1845 E Capital Expy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at this San Jose location with feedback or questions?
You can reach customer care through their Contact page, call 888-624-8140, complete their satisfaction survey online, or directly call (408) 270-0900 for this location.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on Wendy's website at order.wendys.com or in the mobile app. Nutrition info is also provided in-restaurant.
What are some nearby places of interest around Wendy's at 1845 E Capitol Expy?
Nearby places include Starbucks, Jamba Juice, Subway, Baskin-Robbins, and Red Lobster, offering additional dining and beverage options around Wendy's.
How can nearby automotive shops like Midas or SpeeDee-Midas be useful when visiting Wendy's?
If you need vehicle services such as emissions inspection or tire repair while visiting Wendy's, Midas and SpeeDee-Midas are conveniently located nearby for quick automotive assistance.
Are there nearby places for dessert or coffee after dining at Wendy's?
Yes, you can visit Starbucks, Baskin-Robbins, Jamba Juice, or Sweet Spot for coffee, ice cream, smoothies, and desserts near Wendy's.