Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time. Whether it’s via dine-in, the drive-thru or delivery where available, we remain focused on having your back.
Numerous customers reported slow service, long wait times, and incorrect orders, particularly in the drive-thru.
Food Quality
Many reviews mentioned cold, poorly prepared food, with specific complaints about burgers and fries being stale or not fresh.
Staff Training
Customers expressed concerns about staff training and professionalism, noting rude behavior and mistakes in order taking.
Pricing Concerns
Several reviews highlighted high prices relative to the quality of food received, with some feeling that the value was lacking.
Positive Experiences
Despite the negative feedback, some customers praised the food quality and service at this location, particularly for breakfast items.
TS
Tim Shepard
Oct 25, 2025
1.0
They changed the romaine lettuce for shredded Iceberg! The cashier tried to charge me 20$ for a chicken sandwich meal because he rang it up seperately. They always forget to give me my hot sauce and I have to dig through the bag to catch them. The chili is no good without hot sauce. This is the end for Wendys. Too many cheap dumb business decisions and poor staff training.
MC
Maria L Chavez
Oct 25, 2025
5.0
Went after work thru drive thru and the grab bag for $7 the jr burger was like a slider but it did the job along with the 4 chicken nuggets
AA
ANGEL
Oct 14, 2025
1.0
The service in the morning sucks no people skills avoid the wendys here and corporate will be getting a call.
AM
armando munoz-hernandez
Sep 21, 2025
5.0
Biggie bag deals, jbc combo, and chicken nugget party packs. They are delicious and TONS of food for your $.
Yes! Just as we are committed to serving the best quality food every single day, we are committed to serving you during this time.
Is Wendy’s delivery available near me?
To find out if delivery is available near you, go to our app or <a href="https://order.wendys.com/">order.wendys.com.</a> and enter your delivery address into the “Get It Delivered” Search Delivery Address field.
Is Wendy’s hiring in San Jose, CA?
To check if this Wendy’s location is currently hiring, visit our <a href="https://wendys-careers.com/job-search/">Careers page</a>, enter San Jose, CA into the appropriate form fields and submit your search. If any jobs are currently available at this location or one nearby, they should appear within the results list.
If there are no open positions at your preferred restaurant at the time of your search, we recommend checking back often.
How do I contact Wendy’s with questions or feedback about this location?
Feedback about your experience with this Wendy’s location may be provided to our Customer Care team. To reach out through Live Chat or to leave a message, please visit our <a href="https://www.wendys.com/contact-us">Contact page</a>; use 888-624-8140 to call.
You may also provide feedback by filling out a <a href="https://www.wendyswantstoknow.com">Wendy’s Customer Satisfaction Survey</a>. You will need to refer to your receipt for the restaurant number, date and time of visit.
If you need to reach this location directly, please call (408) 270-0900.
Where can I buy Wendy’s gift cards?
Wendy’s gift cards are available in-restaurant, through several brick & mortar and online retailers and through our own online shop. To place an individual or bulk order online, please visit our <a href="http://www.wendysgiftcards.com/#/home">gift card portal.</a>
Already have a gift card? <a href="https://find.wendys.com/gift-card">Check your balance!</a>
Where can I find menu pricing?
Pricing may vary slightly depending on your location. To see menu prices for the Wendy’s of your choice, please visit <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app. Once you’ve selected your location, prices should appear for each menu item.
Where can I find nutrition and allergen information?
This information can be found on our <a href="https://order.wendys.com/categories?site=menu">menu website</a>, within our mobile app and in-restaurant. To access via our website or mobile app: Click through to a specific menu item and then select the blue “Nutrition & Allergens” link found underneath the description and calorie count. If you are on the Wendy’s website or the mobile app, you’ll notice that the nutrition statistics will update as you customize your order.
A nutrition information poster is also located in each Wendy’s restaurant. A crew member will be happy to assist in directing you to it.
Does E Capital 32 Wendy’s serve breakfast?
Yes, this Wendy’s location in San Jose, CA serves breakfast! Go to <a href="https://order.wendys.com/">order.wendys.com.</a> or the mobile app, select this location, and choose from our selection of breakfast combos, croissant, biscuit and classic sandwiches, coffee and sides.
What are the drive-thru hours at Wendy's on E Capital Expy in San Jose?
The drive-thru at Wendy's located at 1845 E Capitol Expy, San Jose, CA, is open daily from 6:30 AM to 1:00 AM.
Does this Wendy's location offer delivery services?
Yes, delivery is available. You can order through the Wendy's app or online at order.wendys.com to check delivery availability for your address.
Can I use the Wendy's mobile app to place an order?
Yes, you can order using the Wendy's app available on the App Store or via their website order.wendys.com.
Is breakfast served at this Wendy's location?
Yes, this Wendy's serves breakfast including combos, croissant, biscuit and classic sandwiches, coffee, and sides.
What payment options does Wendy's at 1845 E Capital Expy accept?
They accept American Express, Cash, Discover, MasterCard, and Visa as payment methods.
How can I contact Wendy's at this San Jose location with feedback or questions?
You can reach customer care through their Contact page, call 888-624-8140, complete their satisfaction survey online, or directly call (408) 270-0900 for this location.
Where can I find menu pricing and nutrition information for this Wendy's?
Menu pricing and nutrition details are available on Wendy's website at order.wendys.com or in the mobile app. Nutrition info is also provided in-restaurant.
What are some nearby places of interest around Wendy's at 1845 E Capitol Expy?
Nearby places include Starbucks, Jamba Juice, Subway, Baskin-Robbins, and Red Lobster, offering additional dining and beverage options around Wendy's.
How can nearby automotive shops like Midas or SpeeDee-Midas be useful when visiting Wendy's?
If you need vehicle services such as emissions inspection or tire repair while visiting Wendy's, Midas and SpeeDee-Midas are conveniently located nearby for quick automotive assistance.
Are there nearby places for dessert or coffee after dining at Wendy's?
Yes, you can visit Starbucks, Baskin-Robbins, Jamba Juice, or Sweet Spot for coffee, ice cream, smoothies, and desserts near Wendy's.