Taco Bell / KFC

3.8
465 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 250 North Bascom Avenue in San Jose. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryNot available
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell / KFC
250 North Bascom Avenue, San Jose, CA
95128, United States

Hours

Reviews

3.8
465 reviews
5 stars
185
4 stars
123
3 stars
77
2 stars
30
1 star
50

What are people saying?

AI-generated from recent customer reviews

Food Quality

Several customers reported issues with food freshness, including stale and spoiled items, while others praised the quality of the KFC chicken and Taco Bell offerings.

Customer Service

Mixed reviews on customer service; some praised friendly staff, while others reported rudeness and poor communication.

Cleanliness

Inconsistent cleanliness reported, with some customers noting dirty tables and a generally unkempt environment, while others found the place clean.

Order Accuracy

Frequent complaints about incorrect orders and food preparation issues, leading to dissatisfaction among customers.

Speed of Service

Service speed varied, with some customers experiencing long wait times, while others noted quick service.
  • PK
    Paniz Kabirpour
    Dec 30, 2025
    1.0
    The staff were pretty rude
  • DD
    deccanheart
    Nov 23, 2025
    2.0
    We’ve been customers for decades. We always get vegetarian Mexican pizzas. We’ve noticed with multiple San Jose locations is a consistent staleness in Mexican pizza tostada shell. We usually don’t say anything. But this time, in addition to the staleness, there was a foul smell. Our first bite, we spat it out. It was noticeably spoiled. Trying the ingredients individually, it was the spoilt cheese. The dryness of the beans and the staleness of the shell only added to the disgust we all felt eating it. We had to throw them away.
  • TL
    Tracy L
    Nov 6, 2025
    5.0
    Yesterday there was way more business than I expected. I didn't expect that and I became a little frustrated. I came in an Uber that was waiting to take me to my final destination. Waiting longer than 5 minutes costs the rider more money. Not Uber's fault, just their policy.
  • NB
    N B
    Oct 16, 2025
    1.0
    No one ever answers the phone it’s always busy. When you get there you let them know you tried calling and their response is so what we are busy. So customer service 0 rating. If your service is poor try making up for it with outstanding food. Unfortunately food quality chicken was under cooked and could get someone sick. I tried calling to let them know I was placing a big order for the hospital but doing a $200 order wasn’t a big deal and more annoying to your staff because they had to cook it. So why would people come back to this location and not go to Popeyes, Canes, or Jollibee instead?
  • XX
    xasterq0
    Oct 1, 2025
    1.0
    i usually go here cuz i work so close. but i went tonight and i ordered 2 chicken chalupa’s and i said no sour cream on them. and i also ordered 4 of the cinnamon delights. once i got my order and went home, the chalupas had sour cream. the taco that came w the chalupas were soggy. and there was only 2 of the cinnamon delights and they were dead cold like they didn’t even put it in the whatever the heck they put it in. i was hoping better from them this time around… in the pic it looks like straight dough

Frequently Asked Questions About Taco Bell / KFC

What are the opening hours for the drive-through at Taco Bell / KFC on weekdays?

The drive-through at Taco Bell / KFC is open Monday through Wednesday from 9:00 AM to midnight, and Thursday and Friday from 9:00 AM to 1:00 AM.

Is the Taco Bell / KFC location at 250 North Bascom Avenue open on weekends?

Yes, it is open on weekends with hours from 9:00 AM to midnight on Saturday, and 9:00 AM to 1:00 AM on Sunday.