Taco Bell

3.7
975 reviews
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Business Details

840 S Bascom Ave., San Jose, CA
95128, United States
(408) 297-3042
https://locations.tacobell.com/ca/san-jose/840-s-bascom-ave-.html
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About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian Restaurant
Find your nearby Taco Bell at 840 S Bascom Ave. in San Jose. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
840 S Bascom Ave., San Jose, CA
95128, United States

Hours

Reviews

3.7
975 reviews
5 stars
416
4 stars
200
3 stars
143
2 stars
51
1 star
165

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Mixed feedback on food quality; while some enjoyed the taste, others reported cold, stale, or incorrect orders.

Cleanliness

Some customers noted cleanliness in the restaurant, while others reported unsanitary conditions and unpleasant odors.

Order Accuracy

Frequent complaints about incorrect orders and poor handling of online orders, leading to customer frustration.

Staff Attitude

Several reviews mentioned rude or unprofessional behavior from staff, particularly from management.
  • SD
    Selina Duf
    Nov 8, 2025
    4.0
    It's ok, the food is not delicious like before but not bad either.
  • MP
    Martha Laura Perez
    Oct 29, 2025
    1.0
    Maria wouldn't let me use the bathroom before I ordered my food. Now I understand why they only have 3 stars. The service is terrible, and Maria is very arrogant and rude.
  • DP
    Derick Perez
    Oct 23, 2025
    2.0
    Im am beyond offended that ive been in this store 2 days in a row. Mind you ive spent $30+ dollars both days and both times employees and manager have had the worst response time with customers. The first time idk what was going on there was atleast 7-8 employees in the premises but there was way to much gossip going on in the kitchen and was ignored, but not just me but other customers aswell. Then on my second visit the manager has the audacity to tell me after i had payed for my meal that only paying customers can use the restroom. Im will be send this exact message to the her supervisor because this should be that customer service i should be receiving.
  • RR
    Rowen Robinson
    Oct 16, 2025
    4.0
    I got their new chicken nuggets and they were decent. I’d probably get them again and the breading kind of reminded me of the breading on popcorn shrimp and the sauce was good too. I think the jalapeño honey mustard was the best sauce.
  • DU
    David Ulrich
    Oct 4, 2025
    1.0
    I don't really eat fast food and this is the first time i've been at taco bell in a few years. Ordered the steak quesadilla. They took the casadilla and shoved it into a bag. The thing was literally one huge mess of food everywhere. Probably the most disappointing meal i've had in a long time. Definitely won't be back to this chain.
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Frequently Asked Questions About Taco Bell

What are the drive-through hours for Taco Bell at 840 S Bascom Ave, San Jose?

The drive-through is open from 7:00 AM to 3:00 AM Monday through Friday, and from 8:00 AM to 3:00 AM on Saturdays and Sundays.

What payment options are accepted at this Taco Bell location?

You can pay using American Express, Cash, Discover, Mastercard, or Visa.