Taco Bell

3.8
652 reviews

About

Fast Food RestaurantTake Out RestaurantMexican RestaurantBreakfast RestaurantVegetarian RestaurantTaco Bell
Find your nearby Taco Bell at 5538 Monterey Hwy in San Jose. We're serving all your favorite menu items, from classic tacos and burritos, to new favorites like the Crunchwrap Supreme and Cheesy Gordita Crunch. Order ahead online or on the mobile app for pick up at the restaurant or get it delivered.

Details

  • Dine-inAvailable
  • DeliveryAvailable
  • TakeoutAvailable
  • DebitAvailable

Location

Taco Bell
5538 Monterey Hwy, San Jose, CA
95138, United States

Hours

Reviews

3.8
652 reviews
5 stars
284
4 stars
143
3 stars
121
2 stars
36
1 star
68

What are people saying?

AI-generated from recent customer reviews

Service Quality

While some customers praised the friendly and attentive service, others reported issues with order accuracy and long wait times.

Food Quality

Feedback on food quality was mixed, with some customers enjoying their meals while others complained about cold, stale, or improperly prepared food.

Cleanliness

Several reviews highlighted the cleanliness of the restaurant, although some customers noted issues with the atmosphere and overall hygiene.

Order Accuracy

Many customers expressed frustration over missing items or incorrect orders, indicating a recurring problem with order fulfillment.
  • RU
    Regina Urueta
    Dec 18, 2025
    5.0
    Great Get away escape
  • JM
    JT. Moreno
    Nov 30, 2025
    3.0
    Everything is good the only thing I notice as a customer they take a long time to clean those table specially when is a spill of soda or water. Customer service on point food good and tasty šŸ˜‹
  • NK
    Neal M (KUYSG)
    Nov 25, 2025
    1.0
    DO NOT GO TO THIS LOCATION! Many times this Tacobell has messed up my orders and this time is the last time I’m going back. The taco they gave me with my Chalupa meal was so full of grease when I took it out of the bag it spilt all over my jeans as well as soaked everything else inside the bag they gave me.
  • GV
    Gabriela V
    Oct 17, 2025
    1.0
    I ordered through the mobile app. I didn't receive my paid items. I ordered 4 luxe boxes. All the boxes had an item missing. They literally had one job. The boxes even have a sticker that tells them what items go in each box. Bunch of incompetent workers. No surprise. I went through the drive tru and I had a feeling this was going to happen. The workers were to busy talking and laughing amongst each other instead of working. Who ever management is needs to do a better job amd managing. I would NOT recommend this place at all. Avoid it at all cost. Especially considering the reviews. They literally have 3 stars.for.a reason.
  • CH
    Charles Hayes
    Oct 6, 2025
    2.0
    I did my order on the computer inside and they still got the order wrong, and they left items out, and I was not going to drive back.

Frequently Asked Questions About Taco Bell

What are the drive-through hours at Taco Bell on Monterey Hwy in San Jose?

The drive-through is open from 8 AM to 2 AM Monday through Thursday and Sunday, and from 8 AM to 3 AM on Friday and Saturday.

Where is the Taco Bell located on Monterey Hwy in San Jose?

It is located at 5538 Monterey Hwy, San Jose, CA 95138, USA.