Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Jose Subway® Restaurant at 7042 Santa Teresa Blvd brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
I had an extremely disappointing experience at this Subway. I placed my order through the app, my card was charged, and I received a confirmation number showing the order was ready for pickup. However, when I arrived, the receipt didn’t print on their end, and they flat-out refused to make my food.
Even after showing proof of payment and the confirmation number, the staff and manager insisted I “cancel it with my bank,” which is absolutely absurd. If the app shows the order was picked up, why would the burden fall on me to dispute the charge with my bank instead of them honoring the purchase?
The manager kept asking questions that made no sense and offered zero real help. Instead of resolving the issue, they basically dismissed me and left me without the food I paid for.
This was one of the worst customer service experiences I’ve had! Frustrating, unprofessional, and completely avoidable. I won’t be returning to this location.
JU
Jorge Eduardo Gutierrez Ubaldo
Oct 26, 2018
5.0
Es buena la comida
JS
Jeff Schmidt
Jun 1, 2018
3.0
The bread tasted a bit stale.
JT
Josh Talmon
Aug 3, 2014
1.0
tryed to skimp on the produce and i wont ever go back