Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Jose Subway® Restaurant at 1701 Story Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.
Food Freshness
Many reviews highlighted issues with the freshness of ingredients, particularly vegetables, and poorly made sandwiches.
Staff Attitude
Several customers noted unprofessional and unfriendly behavior from employees, impacting their overall experience.
Cleanliness
Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.
Management Issues
Frequent mentions of changes in management and staff leading to a decline in service quality and food standards.
PD
philip J Dry
Sep 8, 2025
1.0
The guy working is doing the bare minimum now, few slices of meat and cheese, a spaced line of tomatoes, cucumbers and the other fixings. You won't get filled, you'll eat more bread than anything and for more than $10. Not worth coming anymore. You can go to the small drug store by the apartments and get a supper sized burrito from their freezer for less than $6
DG
Delia Olivia Villaseñor Gaona
Jul 14, 2025
1.0
The veggies looked very very bad the tomatoes that he tried to put in my sandwich had black in the middle I told him if he can throw those pieces away the pickles, jalapeños and yellow peppers looked like they’ve been there for awhile.
DB
Datta Burra
Feb 20, 2018
5.0
good 24 hours open and nice place
DT
Daniel Toruno
Jan 26, 2018
4.0
One of the more health-conscious alternatives when eating fast food. Eating fresh does not necessarily mean eating healthy. Read nutritional content...and DON'T drown your veggie sub in sauces (or any other) thinking that it's still somewhat healthy!
Subway is located at 1701 Story Road, Space 2, Santa Clara, San Jose, CA 95122, United States.
What services does Subway at this location offer for ordering food?
They offer in-store pickup, curbside pickup, and delivery services.
What are the operating hours for Subway at 1701 Story Road?
On Thursdays, Subway is open from 8:00 AM to 3:00 PM. It is closed on several holiday dates in early November and reopens on December 6, 2025. Other days appear to have no specified hours.
Does the Subway location at 1701 Story Road offer catering services?
Yes, this Subway location provides catering services to meet your event needs.
Can customers dine in at Subway on Story Road?
Yes, customers can dine in at this Subway restaurant as it serves dine-in customers.
Does this Subway restaurant have a drive-through service?
Yes, it features a drive-through for convenient ordering.
What meals can I enjoy at Subway on Story Road?
You can enjoy breakfast, lunch, and dinner at this Subway location.
Are there food options nearby Subway where I can try Mexican cuisine?
Yes, nearby Mexican restaurants include El Pollo Loco, Araujo's Mexican Grill, Tortas Ahogadas Chava, and Tacos al Carbón Bar & Grill, offering a variety of Mexican and Tex-Mex flavors to explore before or after your Subway visit.
If I'm visiting Subway at 1701 Story Road, are there places nearby where I can access financial services?
Yes, nearby financial services include Chase bank and Wells Fargo ATM, which can assist you with banking needs conveniently close to Subway.
What nearby places can I visit for entertainment or quick snacks around Subway on Story Road?
Nearby you can visit Plaza San Jose - GameStop for gaming and entertainment, Jamba Plaza San Jose for smoothies and healthy snacks, and Elcaprichoo for desserts. These spots provide enjoyable options to complement your Subway visit.