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Subway

3.5
(202 reviews)
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Business Details

1701 Story Road, San Jose, CA
95122, United States
(408) 729-3333
https://www.subway.com

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Jose Subway® Restaurant at 1701 Story Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1701 Story Road, San Jose, CA
95122, United States

Hours

Reviews

3.5
202 reviews
5 stars
99
4 stars
30
3 stars
8
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.

Food Freshness

Many reviews highlighted issues with the freshness of ingredients, particularly vegetables, and poorly made sandwiches.

Staff Attitude

Several customers noted unprofessional and unfriendly behavior from staff, impacting their overall experience.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Management Issues

Frequent mentions of changes in management and staff leading to a decline in service quality and food preparation.
  • PD
    philip J Dry
    Sep 8, 2025
    1.0
    The guy working is doing the bare minimum now, few slices of meat and cheese, a spaced line of tomatoes, cucumbers and the other fixings. You won't get filled, you'll eat more bread than anything and for more than $10. Not worth coming anymore. You can go to the small drug store by the apartments and get a supper sized burrito from their freezer for less than $6
  • MV
    Marya Villa
    Aug 22, 2023
    5.0
    Pésimo servicio, no son amables las señoras que trabajan ahí! No se quitan los guantes para agarrar la caja de pago, dicen malas palabras! Esta tienda deberían cerrarla porque no es justo que uno vaya a pedir un servicio y lo hagan sentir como si fuese regalado!
  • CL
    Chandra Lightning
    May 18, 2019
    5.0
    greàt
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Brand Certified Facts from Subway

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Certified February 22, 2026Yext Knowledge Graph
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