Subway

3.5
202 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCaterer
Your local San Jose Subway® Restaurant at 1701 Story Road brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughAvailable

Location

Subway
1701 Story Road, San Jose, CA
95122, United States

Hours

Reviews

3.5
202 reviews
5 stars
99
4 stars
30
3 stars
8
2 stars
8
1 star
57

What are people saying?

AI-generated from recent customer reviews

Service Quality

Numerous customers reported poor service, including rude staff, slow service, and incorrect orders.

Food Freshness

Many reviews highlighted issues with the freshness of ingredients, particularly vegetables, and poorly made sandwiches.

Staff Attitude

Several customers noted unprofessional and unfriendly behavior from employees, impacting their overall experience.

Cleanliness

Customers expressed concerns about the cleanliness of the restaurant, including dirty tables and unsanitary conditions.

Management Issues

Frequent mentions of changes in management and staff leading to a decline in service quality and food standards.
  • PD
    philip J Dry
    Sep 8, 2025
    1.0
    The guy working is doing the bare minimum now, few slices of meat and cheese, a spaced line of tomatoes, cucumbers and the other fixings. You won't get filled, you'll eat more bread than anything and for more than $10. Not worth coming anymore. You can go to the small drug store by the apartments and get a supper sized burrito from their freezer for less than $6
  • DG
    Delia Olivia Villaseñor Gaona
    Jul 14, 2025
    1.0
    The veggies looked very very bad the tomatoes that he tried to put in my sandwich had black in the middle I told him if he can throw those pieces away the pickles, jalapeños and yellow peppers looked like they’ve been there for awhile.
  • DB
    Datta Burra
    Feb 20, 2018
    5.0
    good 24 hours open and nice place
  • DT
    Daniel Toruno
    Jan 26, 2018
    4.0
    One of the more health-conscious alternatives when eating fast food. Eating fresh does not necessarily mean eating healthy. Read nutritional content...and DON'T drown your veggie sub in sauces (or any other) thinking that it's still somewhat healthy!

Frequently Asked Questions About Subway

What is the address of Subway at 1701 Story Road?

Subway is located at 1701 Story Road, Space 2, Santa Clara, San Jose, CA 95122, United States.

What services does Subway at this location offer for ordering food?

They offer in-store pickup, curbside pickup, and delivery services.