Subway

3.3
255 reviews

About

Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Jose Subway® Restaurant at 1600 Saratoga Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.

Details

  • Dine-inAvailable
  • Drive-throughNot available

Location

Subway
1600 Saratoga Ave., San Jose, CA
95129, United States

Hours

Reviews

3.3
255 reviews
5 stars
87
4 stars
48
3 stars
40
2 stars
14
1 star
66

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.

Food Quality

Many customers reported dissatisfaction with the food quality, citing issues such as stingy portions, spoiled ingredients, and incorrect orders.

Coupon Issues

Several customers experienced problems with coupon acceptance, feeling that the store was inconsistent in honoring promotions.

Cleanliness and Hygiene

There were complaints about cleanliness, including reports of unsanitary conditions and a lack of proper food handling practices.
  • YS
    Yash Sharma
    Dec 18, 2025
    1.0
    Customer services is so bad they can’t even comprehend sandwich making this is terrible. They need to wipe out they’re entire elderly staff and revamp
  • JB
    Jack Butler
    Nov 28, 2025
    1.0
    Terrible service, mediocre food
  • JC
    Jonathan CW
    Nov 25, 2025
    1.0
    Cheap cheap cheap cheap cheap stingy and greedy
  • MT
    Mary Trout
    Oct 24, 2025
    1.0
    The sandwich was so stingy in its meat portion it was ridiculous. I will not be going to that shop again!
  • IF
    Ivan Fang
    Oct 15, 2025
    2.0
    Stopped by this Subway recently, and unfortunately, it wasn’t a good experience. The staff seemed to lack passion, service felt rushed and not particularly friendly. It’s a convenient location, but I hope the service can be improved.

Frequently Asked Questions About Subway

Where is Subway located in San Jose?

Subway is located at 1600 Saratoga Ave., Store 73, in the Westgate Center, San Jose, CA 95129.

What are the operating hours for Subway at Westgate Center?

Subway is open Monday to Thursday from 8:30 AM to 8:30 PM, Friday and Saturday from 8:00 AM to 9:00 PM, and Sunday from 8:00 AM to 8:00 PM.