Sandwich RestaurantFast Food RestaurantRestaurantTake Out RestaurantCatererSubway
Your local San Jose Subway® Restaurant at 1600 Saratoga Ave. brings bold new flavors and classic favorites to guests every day. Enjoy our famous Footlongs, 6" sandwiches, wraps, and salads, ordered quickly in the app or online, through convenient delivery, in-restaurant dining, or curbside pickup. We’re proud to offer a fresh alternative to typical fast food with fresh-cut veggies, tasty proteins, fresh-baked bread, and delicious cookies. We’re also here for your catering needs. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwich Artists™.
Numerous reviews highlighted extremely poor customer service, with staff being rude, unhelpful, and dismissive towards customers.
Food Quality
Many customers reported dissatisfaction with the food quality, citing issues such as stingy portions, spoiled ingredients, and incorrect orders.
Coupon Issues
Several customers experienced problems with coupon acceptance, feeling that the store was inconsistent in honoring promotions.
Cleanliness and Hygiene
There were complaints about cleanliness, including reports of unsanitary conditions and a lack of proper food handling practices.
YS
Yash Sharma
Dec 18, 2025
1.0
Customer services is so bad they can’t even comprehend sandwich making this is terrible. They need to wipe out they’re entire elderly staff and revamp
JB
Jack Butler
Nov 28, 2025
1.0
Terrible service, mediocre food
JC
Jonathan CW
Nov 25, 2025
1.0
Cheap cheap cheap cheap cheap stingy and greedy
MT
Mary Trout
Oct 24, 2025
1.0
The sandwich was so stingy in its meat portion it was ridiculous. I will not be going to that shop again!
IF
Ivan Fang
Oct 15, 2025
2.0
Stopped by this Subway recently, and unfortunately, it wasn’t a good experience. The staff seemed to lack passion, service felt rushed and not particularly friendly.
It’s a convenient location, but I hope the service can be improved.